Operations Executive
Singapore, Singapore
SGD 1,800 - 2,200/month
Operations
Việc làm fulltime
1 - 3 năm kinh nghiệm
Posted 2 tháng trướcUpdated 2 tháng trước
Mô tả công việc
Operations and Inventory Management Executive
Job Type: Full-time
Start Date: Able to commence work immediately
Application deadline: 15th Jan 2021
Do you relish the geometric beauty of rows of neatly arranged bags, wallets and books? Do you enjoy numbers and tables and making sense of them? Do you like using your hands and being on the move? Gnome & Bow is looking for an Operations and Inventory Executive to lead day-to-day processes leading to optimal efficiency and seamless customer experience.
Job Description
- Plan, execute and monitor operations to ensure seamless service
- Develop Standard Operating Procedures (SOPs)
- Troubleshoot operations issues and solve them
- Manage allocation of stock across various channels
- Build and track daily operations metrics and dashboards
- Ensure prompt delivery of goods and services for clients
- Oversee inventory, facilities, as well as distribution of goods and services
- Find ways to improve the efficiency of processes
- Research new technologies and alternative methods of efficiency
- Develop practical solutions for growth of customer satisfaction with service delivery and ensure smooth running of internal operations
- Manage budgets and costs effectively
- Customer service
- Manage general enquiries and provide excellent customer service
- Serve customers in our showroom
- Handle returns, exchanges, repairs and reviews
What You’ll Learn
- Plan and drive operational efficiency (Role related)
- You’ll work closely with various teams to ensure smooth operations internally and externally
- You’ll make recommendations to key stakeholders and management
- You’ll solve daily issues and forecast larger aims to be achieved
- Grow as leader and innovator (Personal growth)
- You’ll develop brilliant communication and interpersonal skills, working with both internal and external stakeholders
- You’ll gain excellent time management
- Develop passion for people and processes (Industry related)
- You’ll learn the processes involved in running a global fashion e-commerce business
Requirements
Experience
- Diploma or Degree in Business or Operations or Logistics or Supply chain related discipline
- 2 years of experience in operations or administration at a startup/corporate environment
Skills Required:
- Strong proficiency in Microsoft Excel
- Expertise in inventory management and resource planning systems
- Strong analytical skills and understanding of workflow management
- Experience in responding to complaints and maintaining safety standards
- Experience in project planning, scheduling and recovery support
What we’re looking for in you:
- Strong work ethic and desire to achieve excellence
- Systematic, organised and meticulous
- Ability to multitask and work in a fast pace environment
- Strong communication and interpersonal skills
- Customer service oriented
Send your resume and cover letter to quanda@gnomenbow.com
Kỹ năng bắt buộc có
Phúc lợi công việc
- Thời gian làm việc linh động
- Bảo hiểm y tế
Giới thiệu về công ty
Gnome & Bow was founded on the notion that bags can go beyond functionality to become a new medium for storytelling, evoking the same emotions as our favourite stories. The Gnome represents that element of fantasy while the Bow symbolises the mark of class. Together, the harmony of these elements guides us in our design philosophy.
Drawing inspiration from the classics to tales of fancy, we develop story elements that are imbued seamlessly into our goods. As with reading a book for the first time, exploring our products will uncover subtle and clever details that reveal a story you’ll find familiar, but with a modern twist. Timeless as the stories that inspire us, we believe that our bags should be too. Our collection of bags, wallets and small leather accessories are designed to be the perfect companion for the discerning individual.
We are on the hunt for driven and passionate individuals who are keen to join us on the journey to take Gnome & Bow to an international level.
Core functions we are looking for are marketing and public relation strategists, social media managers, graphic designers, photographers, merchandisers, sales and business development mavens. If you are possess a skill set that is able to fulfil one or more of the above roles, we'd like to have a chat with you.
As with all start-up journeys, it will be tough, you will have to work hard (and smart), but we guarantee it will be fulfilling and of epic proportions.
