NOC Helpdesk (Fiber Optic)

PT.Ketrosden Triasmitra

Rp5,700,000 - 5,900,000/Month

Computer & Software Network Engineer

Contract · On-site

Minimum Associate Degree

Less than a year of experience

Job Requirements

On-site

Less than a year of experience

Minimum Associate Degree

Skills

Customer Relations

Telecommunications

Network Monitoring

Fiber Optic Systems

Network Administration

Communication Skills

Network Troubleshooting

Time Management

Microsoft Office

Job Benefits

Work Insurance

THR

Living Allowance

Annual Leave

Perform Bonus

Career Path

Health Insurance

This job post is managed by

Ketrosden Triasmitra PT

Job description for NOC Helpdesk (Fiber Optic) at PT.Ketrosden Triasmitra

Job Description

Provide 24 hour Network Health surveillance of physical Fiber Optic and alarm reporting utilizing network monitoring and surveillance software
Review and general clean-up of ticket queue
Troubleshooting network issues and taking appropriate action to resolve
Ensure timely resolution to trouble tickets
Ensure timely follow up with customers via e-mails or phone calls

Requirement
Minimum D3 Telecommunication / IT
Minimum 1 year working experience in NOC Fiber Optic
Having good understanding of Fiber Optic
Able to interpret FO measurement tools (OTDR, Optic, OSP)
Familiar with Microsoft Word, Excel, Outlook
Will to work under shift
Must be able to handle high levels of stress satisfactorily and be congenial with other employees and customers at all times

PT.Ketrosden Triasmitra

Telecommunications

201 - 500 employees

Triasmitra Group is a telecommunication infrastructure company. Triasmitra Group is the first Indonesian submarine deployer company with more than 10,000 km of submarine and inland Fiber Optic cable system deployed and managed service business.

Out head office is located in Jakarta with service points offices in Sumatera, Java, Bali, and Borneo Island.

Office address

Meta Epsi Building 2nd Floor Jl. DI Panjaitan Kav. 2, Rawabunga, Jakarta Timur 13350, Indonesia

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