Job description for Marketplace & Operations Executive at Feel Fresh
What You'll Do:
* Own end-to-end management of Feel Fresh's marketplace storefronts (Shopee, Lazada, TikTok Shop), including listings, promotions, campaigns, and platform-specific growth initiatives
* Drive marketplace revenue growth through store optimization, voucher/campaign planning, flash sale participation, and platform algorithm best practices
* Lead new product introductions across marketplaces — from listing creation and SKU setup to launch sequencing and early sales momentum
* Manage procurement processes, including supplier coordination, purchase orders, and inventory planning to ensure stock availability across channels
* Oversee shipping and logistics operations, including fulfillment coordination, freight/courier management, and resolving delivery or warehousing issues
* Identify opportunities to improve margins and operational efficiency
* Coordinate with customer service to ensure smooth order fulfillment and after-sales support across platforms
* Track platform performance metrics (conversion, CPA, ranking, reviews) and translate insights into action plans for growth
Who You Are:
* Hungry, driven, and bring a great attitude: this is the most important trait we're hiring for
* Thrive in a fast-paced environment and can work independently with minimal hand-holding
* Prior experience managing marketplace platforms (Shopee, Lazada, TikTok Shop) is strongly preferred
* Background in logistics, procurement, or supply chain — comfortable with shipping coordination, supplier management, and inventory planning
* Detail-oriented and process-driven, with strong organizational and follow-through skills
* Comfortable working with data (inventory dashboards) to make operational decisions
* Experience in e-commerce operations for a brand, startup, or similar fast-paced environment preferred
What We Offer:
* Attractive compensation structure with a performance-based incentive scheme (to be discussed)
* Clear path to growth, including leading and managing your own team as we scale
* Exposure to global opportunities as we expand beyond Singapore and Malaysia
* Hands-on involvement across every part of the business, working directly with the founders
* A team that values agility, ideas, and initiative — the chance to build something meaningful, not just clock in
About Us: Founded in 2024, Feel Fresh is a fast-growing start-up dedicated to revolutionizing personal wellness through innovative oral care and beauty devices. We have over 50,000 units sold, expanded into Singapore and Malaysia, and have been featured in media outlets such as radio and CNA.
