Job description for Luxury Client Advisor - Mass Hiring at LuxeHouze
About Luxehouze
Luxehouze is Asia's leading online marketplace platform to buy and sell authentic luxury watches and fashion from the likes of Richard Mille, Patek Philippe, Hermes and many more. Established in 2021, Luxehouze was created as a safe marketplace platform with two end customers in mind: both buyers and sellers. We ensure that all luxury goods being sold through our platform are 100% authentic and that our sellers are both credible and trustworthy through our rigorous verification and authentication processes that we have in place.
Responsibilities:
- Deliver against revenue targets and all key performance metrics.
- Well-versed about the brands and sharing the knowledge with valued clients.
- Providing excellent service to clients in line with the brand's rules.
- Initiating connections and building relationships with both existing and new clients.
- Managing and preserving clients information and preferences.
- Continuously boosting sales to meet monthly targets.
- Monitor sales flow, stock, and shipment.
- Stand by for inquiries and ensure effective follow-ups to drive conversion.
Requirement & Qualifications:
- Target oriented, high integrity and trustworthy
- Effective in persuasive communication
- Energetic and outgoing interpersonal
- Good notion in verbal and written English and Bahasa Indonesia
- Passionate about delivering exceptional customer service
- Self-motivated with a proactive approach to follow up
- Having experience in luxury brand is a plus.
- Time management skill
