Leasing Admin

I. JOB DESCRIPTION:

1. Receiving, collecting, responding to customer information:

• To Receive and respond to information to customers about flexible office services, event hall rental, traditional office, internal meeting room .... from all media channels such as Hotline, fan page, personal app, linkedIn ...
• To Guide customers to fill out information forms for making customer data sources from media sources.
• To schedule for Leasing - event team for site check and support customers to see actual project premises.

2. Support for Leasing – Event team:

• Training internal teams to use RnD software.
• Allocating customers for Leasing - Event team according to customer request. Monitoring and promoting leasing – event team for contacting customers, sending quotes, and sending rental offer emails.
• Understanding product and system for support Leasing - Event teams will make contracts according to customer requests.
• Support leasing - event team to coordinate work with internal departments (accounting, HR, IT, community, building management, project investors...)
• Notify and monitor internal meetings. 

3. Administration works.

• Monthly timekeeping for leasing and event team 
• Store and synthesize official files such as quotations, contract templates, and appendices...
• Manage customer data including customers who have rented, customers who are renting, customers in need, and customers whose contracts are due to renew
• Coordinate with the Accounting department and Community to monitor the situation of customers whose contracts are due to renew, proactively set schedules for BOD to negotiate with customers
• Manage and store tenants' contracts and contract appendices
• Updating the database of all inquiries/ name cards into the central database and managing the database
• Weekly update of all name cards collected by the sales team and email inquiries into the database to clean and save in the drive working with the social media team

4. Additional work as required.

II. JOB REQUIREMENTS:

• Good conversational English skills (4 skills)
• Good office skills
• Mind-set customer service
• Diligent, careful, withstand work pressure.
• Ability to arrange work in order of priority.
• The spirit of being ready to take on challenges.

III. BENEFITS:

• The company takes human resources as the core for development, prioritizing the development of internal personnel.
• Salary, benefits, and clear policy
• Young and dynamic corporate culture
• Professional international working environment, developing foreign language communication skills.
• Work at the new, luxurious, and modern building