Chi tiết công việc Key Account Executive (Tiktok & LZD) tại Lixibox
What you'll do
Shop Operations
- Create and optimize product listings, and set up prices and promotions (flash sales, vouchers, bundles).
- Register the shop and products for TikTok Shop campaigns and follow campaign requirements.
- Monitor shop health metrics, handle policy violations and appeals, and coordinate with Customer Service and the warehouse on order issues and returns.
Livestream & Content
- Prepare and run livestream sessions: scripts, product line-up, mechanics, host and set coordination, and backend operation (pinning products, releasing vouchers).
- Prepare post-livestream reports with key metrics and learnings.
- Coordinate short video production with the Creative team, manage the posting schedule on the brand account and follow trends.
Reporting & Support
- Prepare daily and weekly channel reports and monitor competitors.
- Provide channel input to the Ads and Affiliate teams, and support the Direct Leader on ad-hoc tasks.
What you'll need
- Bachelor’s degree in Marketing, Business, or a related field.
- Bring 2 years of experience in e-commerce operations, with at least 1 years of hands-on experience operating a TikTok Shop and live sessions.
- Demonstrate strong working knowledge of TikTok Shop Seller Center and LIVE Center.
- Show proven skills in KAM relationship management, strategic negotiation, and e-commerce funnel optimization.
- Maintain proficiency in Excel and Google Sheets for daily reporting and data analysis.
- Stay deeply trend-aware with a strong sense of what content performs well on TikTok.
- Work with high attention to detail, speed, and flexibility during livestreams and campaign schedules.
- Communicate fluently in Vietnamese with basic to intermediate English proficiency.
- Ability to host live streams.
- Operational and detail-oriented focus.
- Background in the Beauty, Beauty Tech, or FMCG industries.
Work Location & Hours
- Location: 73 Street 10, An Khanh Ward, Sala Urban, HCM City
- Working hours: Monday - Friday, 9am - 6pm
Benefits
- Competitive Package: Base Salary + Performance Bonus
- Healthcare Package: 100% on Social Insurance & Premium Healthcare with PVI
- Office Perks: Laptop, Home-cooked lunch, coffee, and tea breaks provided at the office.
- Employee discount codes ranging from 20% to 50%.
- Participation in internal company activities and the company Badminton Club.
- Year-end performance bonus calculated based on annual company profitability.

