Chi tiết công việc IT System Admin tại SotaTek
JOB DESCRIPTION:
- The job holder shall be responsible for IT support (Hardware & Software); IT system management and equipment management, details include but not limited to the below:
- Daily follow up IT Helpdesk operation, administrate and maintain PCs, laptops, printers, fingerprint machine, cameras, other IT devices.
- Install operating systems & softwares, troubleshoot and resolve PCs, laptops, printers, IT devices related problems.
- Explain and support staff for technical problems in the company.
- Manage networks servers and technology tools, set up accounts and workstations.
- Ensure security through access controls, backup and firewalls.
- Build and develop documentation in compliance with company’s and ISO’s requirements (checklists, procedures, internal audits, training purposes,...), especially related to information security.
- Propose, purchase and manage licenses, software, equipment and accessories.
- Support in preparation of company events like summer trip, year-end party, women’s day,...
JOB REQUIREMENTS:
Must have:
- Minimum 3 years as a System Administrator.
- OS & Core Services: Proficient in Windows Server & Linux; 3+ years operating Active Directory (Production). Familiar with macOS, iOS, Android, DFS, Mail, and Databases (SQL/MySQL).
- Networking & Security: Administering Fortinet Firewall; Setup & customization of Squid Proxy; Good understanding of VLANs, routers, switches.
- Monitoring & Infrastructure: Setup & customization of ELK Stack (Grafana, Prometheus, Graylog is a plus); Investigating/analyzing EventID & system logs; Managing VMware and NAS storage (Backup/Restore).
- Soft Skills: High pressure tolerance; Clear and concise communication; Ability to work independently.
Nice to have:
- Bachelor degree or higher, majoring in IT engineering or related majors.
- Certification in IT Helpdesk Professional, MCSA, CCNA is preferred
- Have strong verbal and written communication, customer service skills, and are able to multitask in a fast-paced work environment.
- Good at written and verbal communication in English.
COMPENSATION & BENEFITS:
🎯Flexible working regime and health care:
- Flexible timekeeping (from 8:00 - 9:00 to 17:30 - 18:30)
- Minimum 14 paid leaves per annum for all employees after probation
- 01-day remote work per month
- A flexitime allowance of 90-180 minutes per month for employees
- 01 hour paid leave per day for women having children under 12 months
- Social insurance, health insurance, unemployment insurance and Bao Viet care insurance
🎯Transparent and fair benefits:
- Saturday & Sunday OFF, Overtime pay is 150%, 200%, 300% as per labor law;
- Work performance review 2 times/ year (in April and October)
- Bonus Policy: 13th-month salary and Performance-based bonus
- Men’s Day, Women’s Day, Children’s Day, Mid-Autumn Festival and other benefits under the provisions of the company
🎯Dynamic environment and open culture:
- Year-end party, sports day, yearly company trip and quarterly team building,...with a generous budget
- Socialize with colleagues through monthly Happy Hour
- Monthly allowance when joining clubs: Soccer, Swimming, Yoga, Music,...
- Nice & modern working space with young, dynamic & friendly colleagues and free coffee, tea, drinks,...
- Flat, open and sharing culture with friendly management team; outsourcing company with product mindset
🎯Strong learning culture:
- Free training courses for technical and soft skills (presentation skills, communication skills, foreign language courses,...)
- Account to log in to our online learning system, which contains thousands of valuable lectures (LMS)
- Participate in workshops, seminars, tech talk,... with sharing from experts inside and outside the company
- Working opportunities with technical gurus who built and operated world-class applications with millions of users.
