Job Requirements
Skills
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Job description for IT Server and Storage at PT Mitra Transaksi Indonesia
- Managed and support maintenance of server storage system 24/7.
- Responsible for the daily operational of Server & Storage, support, troubleshoot, checking, reporting anda monitoring.
- Use advanced technical skills to analyze the IT Environment, perform gap analysis, and recommend and implement systems architecture solutions to better enable the achievement of tactical and future-state needs.
- Use advanced skills to set and implement governance and standards to be used by leaders and technical professionals.
- Create and update all architecture design, analysis, refinement, and documentation work.
- Build strong intradepartmental relationships.
- Build and maintain strong vendor / contractor relationships.
- Manage and support small to large IT projects.
- Set priorities and goals for the entire functional area.
- Ensure systems stay current with industry best practices.
- Advocate process and solutions for continuous improvement.
- Ensure uptime and optional performance of server & storage based on SLA.
- Evaluate infrastructure and recommend improvement to keep pace with growth.
- Manage and support hardware refreshes and upgrades.
- Manage and support maintenance of server storage systems.
- Manage and support alert and escalation process.
- Manage and support asset tracking and inventory.
- Build report, dashboards, and scorecards to ensure the our system’s health.
- Manage and support the vendor on-boarding process and ongoing vendor relationships.
- Manage and support in establishing SLA and metrics dashboard including quality measurements. Regularly reviews and evaluates internal and external Service Level Agreements to identify areas of improvement.
- Execute and support change requests of the MTI Server Storage System.
- Fix and support PCI DSS activity.
- Fix and support vulnerability assessment.
- Provide and support document for Memo and RFP any projects.
- Give a training for staff
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