Job Requirements
This job post is managed by
Evernet HR
Last active 2 years ago
Skills
Job description for IT Intern Support at Evernet Systems Pte Ltd
· On-Site Support and Troubleshooting for hardware Issue and identify root cause for Desktop (Windows, Mac OS), Notebook (Windows, Mac OS), Tablet, Printer.
· On-Site Support and Troubleshooting for IT network product issues and identify root cause for Router, Switch, Firewall.
· Providing new computer and network installation and configuration services in customer’s office
· Knowledge in windows server Active Directory, knowledge of Cisco IOS and Cisco /HP/Sophos/WatchGuard hardware (Router, Switch, Firewall)
· Escalate with our supervisor is the issue is unable to be resolved at customer place
· Coordinate with vendor on the repair/maintenance of IT equipment