[HCM] Talent Acquisition & Engagement Specialist Full-Time

1. ABOUT THE TUTORX:

The TutorX is one of the leading tutoring service providers in Ho Chi Minh City, trusted by parents and students alike. We specialize in one-on-one home tutoring, connecting students with experienced teachers and outstanding university students from leading institutions. Each student receives a personalized learning plan tailored to their abilities and academic goals.

2. JOB RESPONSIBILITIES:

2.1. Tutor Recruitment & Talent Acquisition:

• Develop and execute monthly and quarterly tutor recruitment plans to meet the Academy's tutoring placement needs.

• Proactively source and attract high-quality candidates, including alumni of international schools, top-performing university students, international students, and graduates of international joint-degree programs.

• Manage recruitment channels, including tutor communities, job platforms, LinkedIn, alumni networks, and academic clubs.

• Screen applications and conduct initial interviews to assess candidates' attitudes, professionalism, motivation to teach, and basic foreign language proficiency.

• Refer qualified candidates to the Academic Department for teaching methodology training and pedagogical competency assessments.

2.2. Tutor Retention & Rewards Programs:

• Design and manage tutor seniority pathways and recognition tiers based on length of service and performance evaluations.

• Develop and maintain non-monetary engagement and recognition programs, including monthly/quarterly Tutor of the Month awards, birthday gifts, and service anniversary celebrations.

• Monitor the tutor engagement lifecycle and conduct regular one-on-one check-ins or weekly/monthly tutor meetings to understand the needs and concerns of key tutors and minimize the risk of disengagement.

• Conduct exit interviews with tutors who discontinue their collaboration with the Academy to identify root causes and recommend improvements to retention policies.

2.3. Community Development & Engagement Activities:

• Manage and maintain active tutor communities across internal communication channels (Zalo, Facebook Groups, etc.).

• Develop ideas, create event plans, and lead regular engagement activities such as Coffee Talks, Year-End Parties, and networking sessions for tutors to connect and share teaching experiences.

• Foster a supportive community culture that encourages members to share useful academic resources and practical teaching experience.

• Manage and optimize the Tutor Referral Program to encourage tutors to recommend qualified candidates from their networks, as well as recruitment collaborator programs.

• Support the Marketing team in tutor sourcing and recruitment content creation.

2.4. Tutor Experience & Support:

• Act as the voice of tutors within the Academy by receiving, categorizing, and coordinating the resolution of inquiries and concerns related to contracts, benefits, and tutor payment schedules.

• Work closely with the Academic Operations team to monitor class progress and promptly address any challenges tutors may encounter with their teaching arrangements.

3. REQUIREMENTS:

● Bachelor's degree or higher.

● At least 1 years of experience in recruiting tutors, teachers, or personnel within the education sector.

● An established network or strong understanding of high-achieving university students, international school alumni, and international students is an advantage.

● Basic knowledge of one or more subjects covered in international curricula is an advantage.

● Strong interpersonal, networking, and persuasion skills, with the ability to inspire and attract high-quality candidates.

● Confident in leading networking sessions, hosting events, and engaging community members.

● Good English communication skills are preferred.

4. COMPENSATION & BENEFITS:

● Total monthly compensation: VND 8.000.000 – 14.000.000.

● Performance-based bonuses, 13th-month salary, spot bonuses, birthday benefits, and other incentives.

● Insurance coverage, annual leave, and public holidays in accordance with Vietnamese labor regulations.

● Annual company trips and team-building activities.

● Regular salary reviews and career advancement opportunities every 3–6 months.

● Professional training and development opportunities provided by the company.

● Monthly internal engagement activities and team bonding events.

● Female employees are entitled to leave one hour early once per month under company policy.

5. WORKING CONDITIONS:

● Working hours: Monday to Saturday, from 8:30 AM to 6:00 PM, with a 1.5-hour lunch break.

● Working schedule: 5.5 working days per week, with one half-day off per week from Monday to Friday, arranged flexibly based on work requirements.

● Work location: No. 22 Hong Ha Street, Tan Son Hoa Ward, Ho Chi Minh City, Vietnam.