Job description for Guest Relationship Officer (GRO) at PT Toton Cita Abadi
- Minimum Diploma (D3) in Hospitality, Tourism, Communication
- Minimum of 1–2 years of experience in guest relations, VIP hosting, or front-of-house roles in high-end clubs
- Immaculate personal grooming, charismatic presence, and a professional attitude that reflects the club's premium brand
- High emotional intelligence (EQ) with the ability to handle guest complaints or high-pressure situations calmly and tactfully
- Willing to be placed in Cawang, East Jakarta
