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SUBFAMILY RESPONSIBILITIES (Other duties as assigned):
• Accountable for all training operations regarding assigned products, nutrition & health within assigned regions to strengthen and leverage the qualified Distributor forces.
• Deliver assigned product/ Health & Nutrition training courses (Product training course, New Product training courses, special training courses…).
• Train and manage Trainer forces.
• Design assigned products, Health & Nutrition training material for offline & online courses.
• Design and deliver Product training courses on E - learning system
• Making training reports to evaluate training effectiveness
• Response distributor questions related to assigned products, health & nutrition
• Support other projects in training department.
• Basic working knowledge of in one or more product training.
• Develops proficiency in area of specialty through practical experience.
• Relies on uplines for problem resolution.
• Direction given in tasks and projects.
JOB SPECIFIC RESPONSIBILITIES
1. Accountable for training operations under the assigned category
• Delivery business product, health & nutrition training to distributors according to master plan.
• Consult distributors’ queries and complaints regarding to product, health & nutrition knowledge based on aligned business plans & policies.
• Collect information and generate training reports for assigned regions and category. • Prepare and make training supporting material ready for trainees.
2. Implementation of Training plan and program development
• Conduct Training Needs Analysis and deliver implementation plans to enhance Clients’ knowledge of products, health & nutrition
• Liaise with Internal functions (Marketing, Regional Sales) to design, resource, develop and deliver new training programs and training supporting material which meet the needs of Clients, and are consistent with the business overall training plan.
• Compile handbooks, manuals, guidelines and other materials so that training programs are delivered with high quality resources.
Experience and Requirements:
- Biochemistry or Biology Technology, Food Technology, Food science is required
- Bachelor of Nutrition, medicine & pharmacy is an advantage
- Related Experience : 2-3 years of experience in training position for Nutrition Supplemental products, Healthcare Certification(s) / License(s): Professional Nutrition Certification / Health Coach is an advantage
Required Knowledge, Skills, Abilities and/or Related Experience:
• Understanding of direct selling industry and experience in conduct training for distributors.
• Good at communication & presentation skills.
• Good command of spoken & written forms in both English and Vietnamese.
• Time and work management.
• Good customer focus & relationship management.
• Well organized, result oriented and able to work under high pressure.
• Positive attitude & high level of professionalism.
• Willing to travel frequently.