Social Community Executive

WHO WE ARE:

We are MAC MEDIA - a DIGITAL CREATIVE & MEDIA AGENCY.

We specialize in digital communication, which is no longer just a platform, but a way of life.

We think creatively, which opens up unexpected solutions to hidden problems, and we work with diverse clients from all over Vietnam.

We are the perfect fit for individuals seeking a dynamic and innovative environment where creativity flourishes.

We offer opportunities to unleash creativity, drive meaningful impact, and grow both personally and professionally.

Overview:

“What we can do is mapping out the effective way to drive across the platforms and make the best out of it” - That is what helped us experience well in the field of Essential Digital Solution from the past 12 years. We are currently looking for a Social Community Executive to join us.

So let’s get to know what we need from our Social Community Executive:

Experience requirement: 1-2 years in advertising/digital.

Job Description:

• Manage day-to-day activities across all social platforms (e.g., Facebook, Instagram, etc.), including content posting, comment moderation, inbox handling, and support for minigames and livestreams.
• Research, plan, and propose relevant community resources (KOLs, Facebook groups, fan pages, etc.). Handle outreach, negotiation, quotations, and KPI alignment to secure partnerships.
• Implement seeding strategies and advocacy/ seeding efforts to enhance campaign visibility and effectiveness.
• Provide timely performance reports for clients. Maintain and update a comprehensive database of social channels, KOLs, and community assets.
• Give advice or consult for account and content teams about solutions for viral and community marketing effectiveness.
• Work closely with the account and content teams to consult on seeding strategies, KOL selection, posting timelines, and content direction to ensure campaign success.
• Gather feedback from internal teams and clients to improve service quality and community engagement strategies. Follow standardized processes for project execution, communication, and reporting.
• Co-create and execute social campaigns that drive reach and engagement across various platforms, ensuring measurable impact.

Requirement:

• Background in advertising with strong digital experience.
• Solid understanding of social media trends and the broader digital marketing landscape, including fan pages, forums, and other social media channel management and tactics.
• Highly responsible, dedicated, resilient.
• Eager to learn and proactive in seeking growth and improvement.
• Able to manage a heavy workload and perform well under pressure, handling multiple projects simultaneously.
• Experience working with KOLs, hot pages, or online communities (e.g., groups) is a plus.

Benefits:

• Working time: Mon - Fri, 09:00 - 18:00
• Professional and dynamic agency environment.
• Full salary during probation period
• Laptop provided for official staff
• 13th month salary, Social insurance, Health insurance and Unemployment insurance, periodic health check.
• Bonding activities: team-building, company trip, year-end party, …
• Training from Leader, participating in courses & events of Facebook, Google, Zalo ..
• Parking allowance, birthday gift, ...
• Performance and salary review annually