Chi tiết công việc Account Manager tại INBOLD COMPANY LIMITED
About InBold:
We don’t just “do” marketing; we engineer impact. InBold is a 360º creative and strategic communications agency with global experience in the advertising and communication business working with both global and local brands.
With 47 years of heritage and a footprint stretching from the streets of Copenhagen to the energy of Saigon, InBold is a global powerhouse of 155+ storytellers and creators working across borders with the same mindset - seeking possibilities.
At InBold, your career isn‘t a ladder; it’s an engine. If you have the heart and the hustle, we provide the global stage to accelerate your growth.
Inbold Creative method:
We marry the “what” with the “why”. Our creative process is fueled by insight, facts, trends and data. By blending the objective truth with human emotion, we turn imagination into creative impact. This foundation ensures our work is more than just an idea - it is meaningful, relevant, and results-driven.
Your role:
Client Relationship & Business Growth
- Strategic Partnership: Build and nurture high-trust client relationships by deeply understanding their business models, industry category, and core communication goals.
- Consultative Advisory: Act as a strategic counselor, sensing unsaid needs, dissecting underlying challenges, and guiding clients with absolute clarity to foster long-term retention.
- Organic Growth & Pitching: Proactively spot expansion opportunities to ethically grow account scope, while contributing strategic inputs and compelling proposals for new business pitches.
End-to-End Project Execution & Delivery
- Lifecycle Governance: Own and lead projects end-to-end across diverse service offerings and scales, taking full accountability from initiation to post-campaign evaluation.
- Briefing & Scope Control: Translate complex client requirements into clear, actionable creative and production briefs. Actively manage scope creep to protect team resources and margins.
- Timeline & Quality Gates: Establish and monitor project schedules, critical paths, and strict quality control gates to ensure deliverables systematically meet high brand standards.
- Multi-Account Orchestration: Concurrently manage multiple accounts and cross-functional workstreams without compromising on execution speed, detail accuracy, or delivery schedules.
Financial Management & Account Profitability
- Commercial Modeling & Quotes: Structure precise, well-scoped quotations that capture true operational costs, build in contingency buffers, and defend healthy profit margins.
- Budget Tracking & Risk Mitigation: Monitor project burn rates in real time; identify budget risks early, negotiate scope adjustments, and prevent cost overruns before they happen.
- P&L Ownership: Drive overall financial health across assigned accounts by overseeing billing milestones, scope-change invoicing, and accurate income forecasting vs. actuals.
Stakeholder Management
- Internal Alignment: Act as the seamless bridge between client expectations and internal team, ensuring all outputs are thoroughly vetted before client presentation.
- Vendor Operations & SLAs: Source, brief, negotiate, and direct third-party vendors (media, production, photography, print, activation, etc), holding them to strict quality benchmarks, delivery deadlines, and contracted budgets.
- Operational Rigor: Maintain up-to-date documentation: briefs, meeting minutes, status reports, timelines, etc.
- Ecosystem Development: Continuously evaluate and cultivate a high-performing vendor network optimized for the Vietnamese market landscape.
You as a person:
- Bachelor’s degree in Communications, Marketing, Business, or related field.
- 3+ years in an agency or client-facing role, with at least 1–2 years as an Account Manager.
- Excellent verbal and written communication, negotiation, and presentation skills are essential; confident communication in both Vietnamese and English.
- Proven track record of effectively prioritizing tasks, managing multiple projects simultaneously under tight deadlines.
- Excellent organizational skills, attention to detail, and problem-solving mindset.
- Understanding of marketing, branding, and digital communication trends in Vietnam.
- Self-motivated, proactive, and passionate about delivering results that make an impact.
Why you’ll love working at InBold:
- Social insurance, annual health check;
- Free daily meal in the pantry with colleagues;
- Pantry station for tea and coffee lovers;
- Happy Friday with fruits or snacks;
- Convenient office with a nice view near the metro station for your daily commute;
- Interesting activities such as team bonding, food day, etc;
- 14 days of annual leave per year with one day extra per year, can be moved forward to end of July of the next year;
- Performance review every 6 months with promotion program and relevant trainings for your growth;
- Laptop, software and hardware to be provided.
Worth knowing:
- Report to Client Operations Manager
- Probation period: 60 days
- Employment type: Full-time
- Working Location: Thanh My Tay ward, Ho Chi Minh city
- Working Schedule: Working schedule: Monday to Friday, 7.5 hours per day.
- Working time: 9:30 AM - 6:00 PM
Hiring Process at InBold:
Application Review
Online Interview with Talent Acquisition Executive
Face-to-face interview with Manager
Online interview with the boards (Optional)
Offer & Onboarding
Personal Information Usage Agreement
By submitting your profile to our company, you are allowing us to use your relevant information for the purpose of recruiting. Our company commits to ensure that your provided information will be kept confidential and only utilized to the necessary extent for evaluating and contacting you during the recruitment process.
