E-Commerce Specialist (SHOPEE & TIKTOK)

Industry: Fashion Industry (Shoes & Bag Category)

Job Responsibilities

1. Store Operation

• Manage daily store operation such as submit campaign

• Handle customer service and monitor customer feedback or review

2. Content Creative

• Shoot, Edit Tiktok content follow by guide content strategy

• Design cover page, campaign promotion

• Creative and familiar with Indonesian TikTok content

3. KOL Coordinate

• Source and acquire relevant KOLs across TIKTOK aligned with brand objectives

• Build, manage and maintain relationships with KOLs, agencies and talent management

• Handle end-end KOL partnerships including negotiation, agreements and payment coordination

• Monitor and analyse campaign performance ( reach, engagement, conversions) and provide insights for optimizations

• Stay updated on market trends and identify new collaboration opportunities

4. Cross-team Collaboration

• Work with Malaysia HQ (Marketing Team) for campaign alignments

Job Responsibilities

• Good communication on English

• Bachelor’s degree in communication, marketing, design or related field

• 1-2 years of professional experience as a KOL specialist or digital marketing and familiar with Tiktok, Shopee platfrom

• Strong creative skills on visual concepts, storytellings

• Proficient in basic design (PS, Canva) & video editing tools (capcut, Adobe Premiere)

• Excellent communications negotiations and project management skills

• Responsible, self-driven, can work independently with Malaysia team remotely.

• Willing to work Fully WFO after office setup