• You work together with your Account Team and the delivery teams to deliver client campaigns in line with agreed targets, you deliver the best possible digital solutions and exceptional client service.
• You maintain excellent client operations and client relationships – including senior stakeholders.
• You work closely with management to develop strategic thinking for comprehensive account planning and to identify new account opportunities.
• You support the creation of proposals and on occasion present our solutions to our clients together with the AM, AD and VPs managing that client.
• You stay in-tune with new digital trends, industry innovation, competitor activities, market norms and client needs.
• You support management with identifying and developing appropriate industry and medical partnerships in order to facilitate the execution of the client campaign strategy.
• You work together with VPs, PMs, AD, AM and internal delivery teams to track client projects P&L via revenue and cost tracking and report this back to the finance team.
• You receive the PO from the client; create and agree on invoicing schedules; and make sure the invoices get issued and collected in time.

• Client satisfaction (as per client feedback)
• Client Project Renewal
• Client / Campaign Gross Margin
• Managing DSO 60

• You are responsible for on-time, on KPI and in-budget delivery of all campaigns for your clients.
• You monitor performance on a daily and weekly basis, ensuring performance on schedule and proper resourcing is in place to service projects and escalate potential issues to your leadership team or the regional team.
• You support the AD and AM in being the communication bridge between the client and Hello Health's internal delivery, marketing & finance teams. Making sure all communication with the client is according to our Hello Health standards and values.
• You support the AD and AM on the creation of simple briefing documents for the internal delivery teams (product, content, tech etc) based on the signed SOW and your complete understanding of the client's campaign brief and objectives.
• You make sure your manager can review all materials for your clients campaign before they go out to the client in order to assess quality of work and to make sure our deliverables are on-brief.
• You and your manager project manage the campaign according to SOPs and execute together with the internal delivery teams (from timelines creation to implementation to performance reports).
• You collect data and prepare performance reports, insights reports, project update reports and any other formats needed for the reporting and communication to the client with regards to the project delivery.
• You support your manager with the work on contracts and coordination of freelancers, production houses and other external vendors to complete client projects within timeline and within budget
• You work together with delivery, product, tech and data teams to deliver client project deliverables through innovative solutions and have a hands-on approach to implementation.
• You are responsible for the successful implementation of the campaigns of your client.

• On-target, in-budget client campaign delivery (in line with agreed KPIs)
• Client satisfaction (as per client feedback)

Minimum Qualifications

• 1-2 years working experience within Account Executive;
• Digital media Experience. Previous experience in a Digital Marketing Agency or Media Agency is preferred;
• Bachelor Degree;
• Good analytical skills
• Understanding to use Analytic and programmatic tools
• Able to work with data and creating report