DevOps Engineer

About giftee Tech Vietnam

giftee Tech Vietnam is an ambitious Japanese IT startup based in Ho Chi Minh City, founded with the mission not just to bridge the gap between Vietnamese and Japanese professionals, but also to develop as “one” giftee. We are committed to fostering a friendly, collaborative, and growth-oriented work environment where talent thrives.

Position: DevOps Engineer (Senior above)

We are looking for a hands-on DevOps Engineer who takes strong ownership of system architecture, infrastructure quality, and operational excellence. You will work closely with engineering, product, and business stakeholders to build a reliable, secure, and scalable platform.

This role requires a balance of deep technical execution, proactive ownership, and the ability to enable teams through standards, tooling, and clear communication.

What You’ll Do

Platform & Infrastructure (AWS)

Design, standardize, and evolve AWS architectures (supporting mainly Ruby on Rails and Laravel applications)

Build and maintain reusable, Terraform-based infrastructure modules for new and existing products

Own infrastructure stability, scalability, reliability, and availability across all environments

Lead infrastructure incident response, including root-cause analysis and preventive improvements

Clearly communicate infrastructure risks, incidents, and remediation plans to product and engineering teams

Security & Risk Management

Identify, assess, and mitigate AWS security risks (internal and external)

Design and operate secure IAM policies, access control, logging, and audit mechanisms

Proactively improve security standards and best practices across products

CI/CD & Developer Experience

Design, implement, and optimize CI/CD pipelines with a strong focus on automation and reliability

Standardize deployment workflows across teams and environments

Improve developer productivity through automation, platform tooling, and documentation

Monitoring, Cost Optimization & Databases

Design effective monitoring and alerting strategies with a strong signal-to-noise balance

Optimize CloudWatch metrics, logs, and alarms

Lead AWS cost analysis and continuous cost-optimization initiatives

Define database operations, performance, and security policies

Establish database query history and audit tracking standards

Cross-Team Enablement & Platform Foundation

Act as the initial owner of the Platform / DevOps function

Define and document product-wide standards, including:

Infrastructure & Infrastructure as Code

CI/CD pipelines

Git workflows and management

Monitoring, alerting, and on-call practices

Application error handling and Slack notification channels

Proactively identify problems, propose solutions, and drive them to completion

Help shape the future Platform / DevOps team and engineering culture

What we need:

Must-Have

Strong hands-on experience with AWS (architecture, operations, optimization)

Deep knowledge of CI/CD and automated deployment

Strong experience with Infrastructure as Code

Terraform (required)

CloudFormation (experience or solid understanding)

Solid database knowledge (performance, operations, security)

3+ years of backend development experience

Experience operating production systems

Linux and networking fundamentals

Strong ownership, motivation, and self-driven mindset

Ability to work independently and proactively in a team-building environment

Clear communication skills with both engineers and non-engineers

Working proficiency in English

Nice-to-Have

AWS or security-related certifications

Container platforms (Docker, ECS, Kubernetes)

High-traffic or distributed systems experience

Experience building internal platforms or shared infrastructure

Experience in multicultural teams (e.g. Japan/ Vietnam)

What we offer:

Benefit:

At least 15 AL days/year (including 3 days for summer) +1 day AL for every work anniversary (maximum 5 days)

Full salary insurance coverage with Private health insurance package

Allowed flexible working hours with Flexible day-off request

Salary review TWICE a year

Equipment provided includes Macbook and widescreen monitor

13-month bonus + Tet bonus

Annual heath check at D.Y.M Center

Transportation fee per month

Culture:

Welcome gift with giftee T-shirt & stickers

Ergonomic chairs applied to all employees

Flexible working areas between office area & playing area

Access to PS games/ board game during leisure time, free snack / tea/ coffee

Oversea company trip / Monthly Company e-Gift / Birthday Gifts

Monthly lunch / dinner / team gathering

Development & Career Growth:

Dev Training Benefit: AWS Sandbox environment for individual

Company-sponsored professional training courses

Opportunity to greatly improve English skills from joining weekly English classes & Japanese classes

Dev-sponsored AI systems while working