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Chi tiết công việc Client Success Executive (Part Time) tại Haulio
- Organise the onboarding and rollout of systems for our users, including conducting onsite training, and user research appointments with our product managers
- Closely monitor user engagement levels, identify hurdles, potential drop-offs, design engagement and action plans to prevent loss of users.
- A passion for innovation and customer experience
- Excellent instincts and ability to interface at director level contacts with ease
- Excellent communication, interpersonal skills, and eloquent writing skills
- Empathy and a unique ability to understand customer needs
- Relevant Experience in Client Success or Trainer Roles
- Able to commit at least 10 hours per working week for internal discussions, updates, and working hour engagement/ trainings with our users
- Able to commit at least 4 hours per Saturday afternoon to engage users and/or conduct training.
- Able to engage users and/or conduct training during out-of-office hours and the weekends.
- Students are welcome apply
- Salary: Part time rate up to $15/hour.
- Thời gian làm việc linh động