Job description for Customer Services & Support at PT. Silk Route Trade Services Indonesia
Customer Services and Support Staff
The Opportunity
We are seeking a passionate Customer Services and Support Staff. Join our ranks and add to SRTS’s growth as a leading organisation in Export Import Trading. If you are someone who enjoys the grit and fast-paced nature of a thriving business, then this is the opportunity for you.
At SRTS, you will join a dynamic and energetic team of professionals. Your role significantly supports SRTS’s performance and day-to-day decision-making processes. In the face of an increasingly competitive market, analytical and sharp Customer Services and Support Stafflike you are highly sought after to continually generate successful business strategies and decisions. Without your talent, businesses won’t be able to run at full efficiency.
Job Description
- Handling and monitoring shipment from customer location to the final destination
- Checking and handling all export import documents before and after shipment arrive
- Performing import and export administrative records
- Ensure all import and export documents compliance to government regulation and requirement
- Liaising and negotiating with Shipper, Consignee, Agent and Customer
- Resolve any arising problem or complaint
- Assist the sales division
Requirements
- Female/Male, Age below 30 years old
- Candidate must possess either Diploma or Bachelor’s Degree in any field
- Fresh Graduate are welcome to apply
- Good teamwork, interpersonal, negotiation and communication skills
- Good in English both oral and written
- Knowledge in export import forwarding is an advantage
- Detail-oriented and able to work under pressure and multi-tasking
- Responsible and Passionate
- Ability to work as a team or individual
- Have a good attitude, conscientious and hardworking
- Preferably a residence / domicile in Jakarta
Allowance
BPJS Ketenagakerjaan & BPJS Kesehatan
Working Time
08.30 – 17.30 WIB (Monday to Friday)
