Chi tiết công việc Customer Service tại CÔNG TY CỔ PHẦN BBCINCORP
1. General Information
- Job title: Customer Service
- Location: 39 - 41, D4 Street, Him Lam, Tan Hung Ward, District 7, HCMC
- Working hours (7h/day): Mon - Fri (9:00 - 17:30)
- Salary Range: 9.000.000 - 15.000.000 + BONUS
2. Main Responsibilities
- Receive customers enquiries and then based on their needs, make a deeper consultation with those international ones (entrepreneurs, multi-national corporations...) on company's services related to start-up, bank account...via chat box, email, phone call by English
- Proceed customer orders as company's process (This task will be trained later)
- Follow up the running process and take care of the orders to ensure they are delivered on time
3. Requirements
- Bachelor's degree in English Linguistics, Economics, Banking, ...
- At least 1 year of working experience
- Fluent in English (4 skills)
- Communication, negotiation, problem-solving skills
- Have basic knowledge of Economics, Finance, or International Banking is an advantage
- Be flexible, dynamic, detail-oriented, and willing to learn
4. Benefits
- Salary review: 2 times/year
- 13th month salary
- Bonus on National Holiday, Birthday.
- Annual leaves: 12 days + birthday
- Social insurance, health insurance & unemployment insurance
- Team-building, company trip, Mid-autumn, Noel, YEP,...
- A professional, dynamic, international working environment
- Self-served lounge with coffee, tea, snack, etc
CV in English is required (GPA & English certificate, if any)
