Job Requirements
Job benefits
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Skills
Job description for Customer Service Intern at PT. SCI eCommerce Indonesia
- Manage and answer online inquiries in marketplace platforms (E.g Lazada, Tokopedia, Shopee, Bukalapak, Qoo10 & Etc)
- Ensure all response rate metrics are in excellent level
- Provide professional, accurate, and valid information to end consumer
- Escalate customer complaints, and provide solutions within company guideline policy
- Coordinate with the fulfillment team, key account manager, brands, and other related parties.
- Final year students and Fresh graduates are welcome to apply
- Excellent problem solving, empathy, and critical thinking
- Excellent communication and presentation skills
- Ability to prioritize and manage time effectively
- Able to commit for a three-month or more on a full-time basis (arrangements can be made for academic purposes)
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