Customer Service & Sales Advisor
Singapore, Singapore
SGD 2,000 - 2,500/monthBonus SGD 2,000 - 2,500/year
Other
Việc làm fulltime
1 - 3 năm kinh nghiệm
Posted 2 năm trướcUpdated một năm trước
Thông tin quan trọng
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Ẩn bớt
Mô tả công việc
Responsibilities :
- Provide and advise customers on purchasing and product details
- Proactively follow up enquiries and RFQs and capture sales opportunities through planned quote follow up
- Identify and actively pursue sales and order building opportunities through telephone sales expertise.
- Actively promote to customers on sales campaigns, promotions and initiatives
- Work closely with the customers, understanding their needs and supporting their requirements related to the total WSS customer offer
- Capture customer specific information and requirements in the system and work proactively with customers to help them standardize their requests
- Assist Order Processing Coordinators with interpreting the RFQs and POs and with seeking technical advice if appropriate
- Process certain high value and pre-defined enquiries and orders from customers as per global process and targets, and keep customers informed of changes in the order delivery status, surcharges and any other relevant information
- Keep Account Managers, Sales Support and Credit aware of all key issues relating to their customers
- Responsible for handling of warranty claims, product return and change in cylinder ownership as per prevailing policies and procedures
Qualifications
- Diploma in business related studies or relevant work experience
- Solid commercial understanding, with professional and proactive attitude and ability to identify business opportunities
- Team player
- Excellent interacting and communicating skills: communicate and networks effectively; establishes good relationships with customers and colleagues; speaks clearly and fluently
- Excellent organising and executing skills: plan ahead and works in a systematic and organized way; follows directions and procedures; focuses on customer satisfaction and delivers a quality service or product to the agreed standards
- Able to work in a dynamic environment; accepts new ideas and change initiatives
- Able to work in a diversified workforce
- Excellent telephone sales skills
- Good analytical skills, attention to detail and follow through
Please write in stating the position applying for, with latest resume and expected salary to :
Human Resources Department
Wilhelmsen Ships Service (S) Pte Ltd
a Wilh. Wilhelmsen group company
186 Pandan Loop, Singapore 128376
E-mail:
wss.singapore.personnel@wilhelmsen.com
We regret that only shortlisted candidates would be notified.
Thank you.
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Giới thiệu về công ty
Wilhelmsen is a global maritime industry group founded in 1861. We have the biggest maritime network in the world, with a presence in over 2 200 locations globally. We serve over half of the worldwide merchant fleet with products and services, and supply crew and technical management for some of the most complex vessels in the world. We also develop new and daring solutions, shaping the maritime industry for the future. Our investments seek to explore and develop new opportunities within the energy-, offshore- and maritime industry. With thousands of colleagues in more than 70 countries, we take competence, sustainability, innovation and unparalleled customer experiences one step further. For more information, please visit http://www.wilhelmsen.com/about-wilhelmsen/
