Chi tiết công việc Customer Relationship (Internship) tại Apol
- Be well versed with our products and services and also having a good understanding of the workflow to support the customer journey.
- Responsible for front-office and back-office duties which includes customer enquiries, order processing, fulfilment and post sales support.
- Attend Showroom face to face sales
- Answering call and replying email from customer which are facing issue with APOL chair
- Provide technical support to customers who encounter issues with our product.
- Maintain a good customer service level.
- Provide assistance to other team members to resolve difficulties and overcome challenges as a team.
- Ad hoc support to other departments when necessary.