Job Requirements
Skills
Job benefits
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Flexible work hours
Productivity curve is not something steady and consistent as it depends on each person's unique traits and preferences. At our company, as long as your team is in sync and your goal is hit, you can flexibly decide when you want to work.
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Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
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Medical insurance
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
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Career growth
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
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Job description for Customer Experience at Pt. Berpikir Revolusioner Indonesia
- Wanita, minimal lulusan D3/S1 semua jurusan.
- Proaktif, inisiatif, dan berani mengambil keputusan.
- Memiliki keteramplian interpersonal dan komunikasi yang sangat baik.
- Memiliki kemampuan customer service dan adiministratif yang baik.
- Percaya diri dan persuasif dalam menulis/berbicara bahasa inggris dan Indonesia dengan customer.
- Memiliki kemampuan marketing untuk mempromosikan produk pembelajaran kepada peserta
- Dapat mengoperasikan Excel/Google Sheets dengan baik untuk keperluan administratif.
- Bersedia bekerja secara on-site di Surabaya.
- Menjadi frontline melayani customer program Narasio.
- Menjawab atau mengarahkan customer terkait dengan admisi dan informasi mengenai program.
- Memelihara agar sistem komunikasi dan layanan yang digunakan customer berjalan dengan baik.
- Memberi informasi dan mempromosikan program secara lisan melalui platform digital.
- Berkoordinasi dengan tim internal untuk memenuhi kebutuhan customer.
- Memberikan dukungan kesekretariatan dan administrasi secera efektif dan efisien seputar program Narasiodata.
- Memberikan laporan/masukan berkala terkait pertanyaan/keluhan customer
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