Job Requirements
1 - 3 years of experience
This job post is managed by
Qxpress PTE LTD
Last active 2 years ago
Skills
Job description for Courier Customer Service Executive at Qxpress Pte Ltd
We are an e-commerce logistics fulfillment company.
We are expanding and we need Courier Customer Service Executive to support our Warehouse Operation in Jurong.
Job Responsibilities:
- Customer service oriented and able to handle calls for Ops support – GST handling fees, make calls to verify delivery addresses etc.
- Obtain and process products orders, DOs - including registering deliveries and distributing packages.
- Troubleshoot shipping issues and customer complaints that arise and work to solve them.
- Analysing and monitoring Cross border performance.
- Reporting to Manager / Supervisor and working in a team of 5.
Job Requirements:
- Experienced in customer service & administrative duties
- Familiar with 8-digit HS code using the Singapore Trade Classification and knowledge of Controlling Agencies(CAs)- Candidates without experience will be sent for the training.
- Detail-oriented and multitasking skills.
Remuneration:
- Basic Salary - $1900 (Probation) to $2200 (confirmed)
- Monthly Attendance incentive - $300 (no lateness, no absences)
- Tenure allowance - after 1st/2nd/3rd yr anniversary of employment, you will receive additional $8.50/$17/$25.5 allowances per work day!
- Meal Allowance for overtime more than 2 hours - $10
- Overtime pay eligible
Working Hours: 5.5 days
- Mon-Fri: 9am - 6pm, Sat 9am - 1pm
Interested applicants are invited to send their updated resumes via Apply Now.