Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining with Refocus allows you to work anywhere without place-constraint.
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Chi tiết công việc Community manager tại Refocus
- communicate with our student and actively engage them in Facebook and WhatsApp communities;
- support students during 9-month period of studies;
- be responsible for live Q&A session;
- be responsible for managing mentors;
- organization of online meetups;
- collect feedback from students, analyze and communicate it to the product team;
- build all necessary processes and guidelines together with community team.
- you love communications with people;
- you enjoy helping people and provide best service to them;
- you have 3+ year of experience of working as community/customer success/customer support manager;
- you have experience of building customer communities on Facebook/WhatsApp/Slack;
- you know how to measure your work in terms of metrics;
- you have highest literacy rate - in written Indonesian****language and oral speech;
- English B2 or higher.
- remote work;
- competitive salary;
- opportunities for quick career growth (to Community Team Lead);
- free access to all Refocus educational programs.