Job description for Cloud System Administrator / Web Hosting Support Engineer at Quape Pte Ltd
QUAPE PTE LTD is a trusted leader in web hosting and server management solutions, serving clients since 2006. We are dedicated to delivering robust and secure infrastructure to support our customers’ digital needs.
Job Overview:
We are looking for a skilled Server Management Specialist to join our team. The ideal candidate will have a passion for server management, exceptional problem-solving skills, and a strong focus on security. You will handle customer support tickets, maintain server integrity, and ensure our systems are up-to-date and secure.
Key Responsibilities:
- Manage and maintain Linux-based servers to ensure optimal performance and security.
- Respond to and resolve customer support tickets via our web ticketing system promptly and professionally.
- Perform server updates, upgrades, and patches to keep systems secure and stable.
- Monitor server performance and troubleshoot issues as they arise.
- Enhance server security to protect systems from potential threats.
- Work with different hosting control panels (e.g., cPanel, Plesk, DirectAdmin, Enhance, etc.).
- Collaborate with the team to implement best practices for server management.
- (Bonus) Configure and manage Mikrotik routers for optimized network performance.
Requirements:
- Proficiency in Linux administration (Ubuntu, CentOS, or similar).
- Strong communication skills with fluency in English.
- Familiarity with various control panels used in web hosting environments.
- Passion for cybersecurity and server security best practices.
- Ability to diagnose and resolve technical issues efficiently.
- (Bonus) Expertise in Mikrotik routing and network management.
Preferred Qualifications:
- Experience in the web hosting industry.
- Familiarity with scripting or automation tools (e.g., Bash, Python, or Ansible).
- Strong understanding of DNS, firewalls, and networking protocols.
Why Join QUAPE?
Be part of a dedicated and innovative team in a growing company.
Opportunities for professional development and skill advancement.
Work in a dynamic environment where your contributions are valued.
How to Apply:
We only shortlist participants from greetsquare.com screening. Sign up an account and do a short video intro about yourself. We need someone that is confident in their work and able to communicate english well with video introduction.
