Skills
Chi tiết công việc Claim Data Analyst with Global Distribution System Experience tại ATI Business Group
Role of Purposes:
We are looking for Data Analyst to be part of the client’s Central Claims team. This role will be in charge of running the client’s Claim Service. This role will be driving customer satisfaction from claim processes.
You will be responsible to:
- Manage claim handling process from cost control to payment based on the agreed SLA
- Manage claim improvement in process and tools
- Regular status report on audits and on large claim amounts airline relationship and direct settlement process implementation
- Provide Quality analysis on key claims to prevent future cases and increase satisfaction
- Support peers in escalated issues:Address main claims in various functional areas until their resolution Interact with the internal and external partners
You need to be:
- Excellent communication skills in English (both written & spoken)
- Advanced in Ms. Excel and programming knowledge
- Familir of using Global Distribution Systems
- Bachelor’s degree in any relevant major
- Good analytical thinking and problem-solving, notions on project management
Giới thiệu về công ty
ATI Business Group is a Global Business Process Management, Technology and Services Company. Our Clients’ businesses are on remarkable journeys as they strive to deliver the best possible outcomes for their customers. Our aim at ATI in working with our Clients’, is to support their continued growth by providing cost effective technology and talented and scalable people resources on demand.
ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 with a single discipline of Fare Loading the business has grown today to supporting over 100+ independent work disciplines including Ticketing, Land and Cruise Travel Distribution, Fare Auditing, Finance and Accounting, Robotic Process Automation and Travel Technology.
We believe our success has only been achieved by always listening carefully to our Clients’ business needs and by building an effective working partnership based on trust, quality deliverables, responsiveness and efficient communication.
