Chi tiết công việc Chuyên Viên Học Thuật (Academic Officer) tại Total Education
Position: Academic Officer
Reports to: Academic Manager
Role Overview:
The Academic Officer will assist the Academic Manager in planning, executing, and monitoring academic programs. This role ensures the smooth operation of the curriculum, teacher and student support, and other academic activities to achieve the goals of the Senior & IELTS or Kiddy & Junior programs.
Key Responsibilities:
1. Support Academic Managers in Operational Execution:
- Assist the Academic Manager in placement test marking, implementing and monitoring the curriculum and lesson plans.
- Provide logistical and administrative support to ensure smooth program delivery.
- Support in organizing professional development sessions, including product training, teacher training, and bonding events, as well as academic events.
2. Coordinate Class Schedules, Teacher Assignments, and Assessments:
- Manage lesson schedules and ensure adherence by teachers and students.
- Coordinate teacher assignments and onboarding processes.
- Organize exams, assessments, and track student performance effectively.
- Prepare materials and resources required for classes, workshops, or events.
- Use the DotB system to manage and record class schedules, teacher assignments, and student assessments.
- Coordinate directly with Teaching Assistants (TAs) to ensure effective workflow, including: (for Junior classes)
- Receiving marked homework from TAs and recording it in the DotB system.
- Collaborating with TAs to maintain accurate documentation of student emotional, social, performance, and behavioral data as noted in the Teaching Assistant Planner.
3. Bridge Communication Between Stakeholders:
- Serve as a liaison between Academic Managers, teachers, parents, and students.
- Handle student academic inquiries and address issues promptly.
- Assist in collecting feedback from teachers, students, and parents for program improvement.
- Help prepare weekly and monthly academic reports for review by the Academic Manager.
- Ensure effective use of the DotB system for communication and record management.
4. Quality Assurance:
- Conduct regular checks on lesson plans, class execution, and assessment standards to maintain high-quality outcomes.
- Monitor compliance with academic policies and standards.
- Assist in collecting and analyzing data for academic performance improvement.
- Ensure accurate tracking of attendance, homework, and student behavior records using the DotB system.
- Work with TAs to verify the completeness and accuracy of records in the Teaching Assistant Planner.
- Implement the Safety-Fun-Growth framework to ensure quality assurance, focusing on:
- Safety: Emotional, social, and physical well-being of students.
- Fun: Engaging and enjoyable learning experiences.
- Growth: Holistic development of students.
5. Administrative Duties:
- Maintain accurate records of student and teacher performance.
- Ensure proper documentation and filing for academic programs.
- Assist in inventory management for academic materials and supplies.
- Transition documentation and records from Google Workspace to the DotB system where applicable.
Key Deliverables:
- Effective support for Academic Managers in program execution.
- Accurate and timely coordination of schedules, teacher assignments, and assessments.
- Improved communication among teachers, parents, and students.
- High-quality support for lesson delivery and academic operations.
- Consistent and effective use of the DotB system for records and reporting.
- Seamless coordination with TAs for efficient class and student support.
- Implementation and monitoring of the Safety-Fun-Growth framework.
Requirements:
Education and Experience:
- Bachelor’s degree in Education, English, or a related field.
- At least 1-2 years of experience in an educational or academic support role is preferred.
- Familiarity with academic management systems like DotB is a strong advantage.
Skills and Competencies:
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office, Google Workspace tools, and DotB system.
- Ability to work under pressure and manage multiple tasks simultaneously.
- A proactive attitude with a willingness to learn and adapt.
Core Values:
Alignment with TOTAL Education’s core values: Empathy, Integrity, Excellence, Innovation, and Ownership.
Work Schedule:
Full-time, with flexibility for occasional evening or weekend activities as required.
What We Offer
- A meaningful work environment that values creativity, empathy, and educational impact.
- Opportunities to grow in academic operations and pathways.
- Supportive team culture, regular learning opportunities, and a clear growth path.
- Training on using various edtech tools for academic planning, executing & managing.
- Opportunities to develop a strategic mindset by working closely with the Founder and Directors.
- Chances to join educational field trips, camps, and community events as part of the TOTAL experience.
- Competitive salary based on qualifications, experience and capabilities.
