Job Requirements
Skills
Job description for Business Operations Senior Officer at Ruangguru
- Support and co-lead ruangkelas business operations, including but not limited to conduct teacher and school program initiatives, deliver teacher training to use ruangkelas, maintain communication and collaboration with schools’ principals and operators, and other initiatives to expand ruangkelas user base.
- Ensure the delivery of business goals of ruangkelas.
- Ensure ruangkelas operational smoothly and align with company quality standards.
- Co-lead initiatives and programs to boost ruangkelas growth hacks including adoption, marketing, operational, and product development.
- Design various activation programs for teachers and students to attract and maintain their engagement, both at the national and regional level.
- Drives projects that increase users’ experience through innovation, customer insights, and data. Use a data-driven approach to strategize, track, measure, report, and reformulate approaches based on results.
- Support budget planning, monitoring, and reporting.
- Work cross functionally to deliver an optimal users’ experience
- Proactive and ability to take initiative
- Experienced in full-time business operations in education for at least 2 years
- Preferably from Top universities in Indonesia
- Bonus points for those with working experience in high-growth startups, technology firms, or multi-national companies, particularly in education
- Good communication skills in Bahasa Indonesia and English
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