Job Requirements
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Job description for Business Merchant Officer at PT NUSA INTI SATU ARTHA (DOKU)
- Responsible for TPV & TPT Achievement, create plan to address merchants business need, upselling, upgrades, or additional features
- Responsible for Go Live Merchant; Monitor the integration process for partners on-boarding so that the production process is in line with the time-line for immediate LIVE production
- Responsible for retaining existing merchants; keep merchants active and productive
- Responsible for good relationship with partners and banks
- Responsible for the business growth by identify business development opportunities, and do research related to customer, market, and competitor activity
- Responsible for forecasting future sales and forming sales plan and strategy
- Understand the problems and challenges of merchants and identify ways the business could better address those needs
- Collaborate with internal team to find solution related to merchants and create merchants satisfaction
- Handle administrative works related to merchant's data (e.g craft new sales proposals and contract renewals)
- Min. Diploma/Bachelor degree in Marketing, Business Management, Economics or Accounting
- Fluent in English (oral & written)
- Familiar with B2B Sales and Market Analysis
- Have min. 2 years working experience in digital marketing, an e-commerce company, or financial technology
- Perfect understanding of the latest digital trends and ability to understand customer behavior and expectations
- motivated self-starter, agile, and able to work quickly in a constantly evolving competitive landscape
- Good communication, negotiation, persuasive, and presentation skills
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