Chi tiết công việc Account Executive tại CÔNG TY TNHH RIPPLES COMMERCE
1. Client Management
- Serve as the main communication point for clients
- Receive and clarify briefs
- Manage expectations and maintain strong client relationships
- Provide regular updates and reports (weekly/monthly)
- Handle feedback and resolve issues
2. Internal Coordination
- Work with Content team to translate briefs into content direction
- Monitor production of TikTok videos, Reels, posts, and livestream scripts
- Ensure content follows brand guidelines and deadlines
- Coordinate with Livestream team on planning, including schedule, hosts, and campaign setup
- Ensure readiness (product, visuals, promotions, inventory)
3. Project Management
- Build and manage project timelines for campaigns
- Track deliverables and ensure on-time execution
- Monitor scope and progress
4. Performance Tracking
- Track key metrics such as GMV, conversion, views, and engagement
- Identify issues and work with teams to optimize results
5. Client Support & Development
- Support campaign proposals and planning
- Suggest improvements in content and livestream performance
- Identify upsell opportunities when applicable
6. External Coordination (if needed)
- Work with KOLs, creators, and vendors
- Ensure deliverables meet quality and timeline requirements
