Chi tiết công việc Financial Operations Specialist. tại CÔNG TY TNHH QUESS CORP VIỆT NAM
Overview:
- Support daily operations for the platform’s food delivery and dine-out services, ensuring smooth processes across internal and external stakeholders
- Coordinate with merchants/partners to onboard, update information, and resolve operational issues
- Monitor performance metrics, identify issues, and propose improvements to optimize operational efficiency
- Handle inquiries and support requests from partners in a timely and professional manner
- Work closely with cross-functional teams (e.g., Sales, Marketing, Product) to ensure alignment and execution of initiatives
- Prepare reports, track data, and maintain accurate documentation of operations
Requirements:
- Bachelor’s degree or final-year student (preferred in Business, Economics, or related fields)
- Strong communication skills (both written and verbal)
- Customer-oriented mindset with good problem-solving ability
- Able to handle multiple tasks and work under pressure
- Proficient in MS Office (especially Excel)
- Prior experience in customer service, operations, or support roles is a plus
BENEFITS:
- 100% salary during probation period
- Full-salary social insurance contribution from the first month
- 24/7 accident insurance coverage
- Training and professional skill development opportunities
- Stable working environment with clear processes
