Windows Server Administrator

Job description

Enterprise server operations

• Lead the planning, hands-on implementation, and lifecycle management of windows server environments across the enterprise fleet, spanning multiple OS versions (Windows Server 2012 R2 through 2022 and beyond).
• Install, test, configure, and maintain server operating systems, software, patches, upgrades, applications, tools, and hardware, ensuring optimal performance, security, and reliability.
• Serve as the primary escalation point for Windows Server infrastructure issues; provide Tier 2 and above technical support for issues elevated from the helpdesk and other IT groups.
• Diagnose and resolve complex hardware, software, network, and application issues on servers and related devices with minimal guidance.
• Manage and maintain backup and restore solutions, ensuring data integrity and disaster recovery readiness.
• Set up and manage file sharing services, permissions, and access control lists (ACLs) to ensure efficient and secure data storage and access.
• Participate in on-call rotation for after-hours support and emergencies, including 24/7 operational support, server troubleshooting, and routine maintenance tasks.

Active Directory and Identity Services

• Administer and manage Active Directory environments including domain controllers, group policy objects (GPO), DNS, DHCP, and related directory services in a complex, multi-domain enterprise setting.
• Implement security best practices and compliance policies to protect server infrastructure and sensitive data; support patch management processes to maintain currency with security updates.
• Administer and maintain system and service accounts in alignment with least-privilege and access control standards.

IIS and Web Hosting

• Design, configure, and manage advanced Internet Information Services (IIS) deployments, including application pool configuration, SSL/TLS certificate management, URL rewrite rules, reverse proxying, load balancing, and performance tuning.
• Implement and troubleshoot complex enterprise web hosting environments requiring advanced IIS configurations.

Hybrid Infrastructure - On-Premises and Cloud

• Manage and maintain virtualization environments, including VMware vSphere/ESXi and/or Microsoft Hyper-V, ensuring optimal performance, availability, and capacity planning for virtual server workloads.
• Implement, configure, and manage server workloads in hybrid cloud environments spanning Amazon Web Services (AWS) and Microsoft Azure, including deployment, integration, and ongoing operational support.
• Troubleshoot and diagnose issues across hybrid infrastructure, including on-premises virtual environments, AWS EC2 and related services, and Azure compute and identity services.
• Support cloud infrastructure implementations and integrations in partnership with IT team members responsible for network and cloud architecture.

Automation, Monitoring, Documentation, and CMDB

• Develop and maintain automation technologies to streamline administrative tasks, enforce configuration consistency, and reduce manual overhead.
• Implement remote server management strategies utilizing tools such as Windows Admin Center, Remote Desktop Services (RDS), PowerShell Remoting, and other enterprise remote management platforms.
• Identify and implement opportunities to improve system and application performance, including automated monitoring and alerting solutions.
• Create and maintain documentation including project plans, installation procedures, troubleshooting guides, and technical topology diagrams.
• Maintain accurate and current Configuration Management Database (CMDB) records for all server infrastructure assets under this role's ownership, including hardware, software, and configuration item (CI) attributes; contribute to the development and upkeep of IT-wide CMDB standards, naming conventions, and data quality practices.
• Implement IT infrastructure projects in partnership with IT team members and internal application teams; communicate proactively on project status and issues.

Job requirements

Education and Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent hands-on professional experience.
• Minimum of 5 years of experience as a Windows Server Administrator in a complex corporate or enterprise environment.
• Proven track record of leading server implementation, management, maintenance, and upgrade processes across a diverse fleet of Windows Server operating systems.

Core Technical Skills

• In-depth, hands-on knowledge of Windows Server operating systems, including Windows Server 2012 R2, 2016, 2019, and 2022, with demonstrated experience implementing and troubleshooting across versions.
• Demonstrated expertise in Active Directory administration, including Group Policy, DNS, DHCP, and directory services in a multi-domain enterprise environment.
• Advanced, hands-on experience with Internet Information Services (IIS), including the ability to architect, implement, and troubleshoot advanced IIS configurations.
• Proficiency in remote management tools and protocols, including PowerShell Remoting, Windows Admin Center, Remote Desktop Services, and RSAT.
• Strong IT and automated workflows supporting enterprise server fleet management.
• Solid understanding of backup and restore solutions (such as Veeam, Commvault, or Backup Exec) and disaster recovery methodologies.

Hybrid Infrastructure Experience (Required)

• Proven, hands-on experience with enterprise virtualization platforms, including VMware vSphere/ESXi and/or Microsoft Hyper-V, with ability to implement, configure, and troubleshoot virtual server environments.
• Demonstrated, hands-on experience with cloud server platforms, including deployment, configuration, management, and troubleshooting of workloads in Amazon Web Services (AWS) and/or Microsoft Azure.
• Working knowledge of hybrid connectivity and infrastructure patterns spanning on-premises virtual environments and cloud-hosted workloads.

Additional Qualifications

• Excellent problem-solving, diagnostics, and troubleshooting skills with the ability to work effectively in high-pressure, time-sensitive operational situations.
• Strong communication and collaboration skills with the ability to work independently and across technical and non-technical teams in a distributed, global organization.
• Industry certifications such as MCSE, AWS SysOps Administrator, Azure Administrator (AZ-104), VMware VCP, or equivalent are highly desirable.

Benefits

• Salary: Negotiable, depending on experience and suitability.
• 13th-month salary.
• 12 days of annual leave per year.
• Health insurance coverage for employees.
• Additional health insurance support/coverage for family members according to company policy.
• Free parking.
• Fitness/gym-related benefits.
• Regular employee engagement and team-building activities.