HCM - Account Manager

JOB RESPONSIBILITIES:

• Build up client relationships:
• Develop and maintain sustainable long-term customer relationships.
• Identify new business opportunities, and expand potential markets to ensure KPIs and increase sales.
• Project implementation & Report:
• Forecast industry trends to devise effective marketing strategies for customers and better understand their operations, especially in the Technology industry.
• Collaborate with internal teams (creative, back-end, other projects) to control quality standards.
• Exchange information and answer customer requests, ensure progress, and deliver quality jobs to meet their needs.
• Monitor and moderate balance sheets, and evaluate results at each stage to ensure smooth cash flow for each project.
• Assist in resolving challenge and complicate customer requests or critical situations as needed
• Provide regular/unscheduled progress reports to HOB and BOD, as well as stakeholders inside and outside the business.
• Team Management
• Checking and evaluating personal capacity
• Develop Training and Developing documents/curriculum related to key skills and expertise.
• Conducting staff training programs within the team

JOB REQUIREMENTS:

• Education: Graduated from University/College with majors in Marketing, Business Administration, Commerce, Communications....
• Experience: Having at least 4 years in the Account Management field at advertising agencies and 1 years of experience in an Account Supervisor position, along with the Influencer Marketing industry.
• Skills & Knowledge:
• Strong relationships with KOLs and Influencers
• Market Analysis & Research; Customer experience understanding.
• Have basic understanding of finance, human resources, etc.
• Good English communication
• Personality:
• Leadership skills, team members manage
• Independent work, handling pressure

BENEFIT:

• Competitive Salary + 13th Salary + KPI Bonus
• 12 days of Annual Leave, 01 day of Birthday Leave + 01 WFH day per month. For Management level: 5 days of Recovery Leave
• Employee Benefit: Social insurance, Premium health insurance (Bao Viet)
• Company Activities: Company trip, teambuilding, YEP + L&D Activities
• Occasion-based offerings: Birthday, wedding, maternity, …
• Annual Performance appraisals and promotion
• Other benefits according to regulations
• A dynamic, creative, and challenging work environment
• Opportunities for professional and personal development

WORKING HOUR & LOCATION:

• Working Hours: Monday – Friday, 9:00 AM – 6:00 PM
• Location: A Plus Building, 230/18 Pasteur, Vo Thi Sau, District 3, HCMC