Chi tiết công việc Sr. Product Analyst tại Hello Health Company Limited
About Hello Health Group
Hello Health Group runs the largest health content and consumer health platforms in Southeast Asia with a growing telehealth, marketplace, and AI assistant ecosystem reaching 100M+ users every month. We operate in eight countries: Vietnam, Indonesia, Malaysia, Thailand, the Philippines, Cambodia, Singapore, and Taiwan.
The role
You will be our first dedicated senior product analyst — the person every product manager comes to when they need to know whether a feature is working, what to ship next, or why a number moved. You will own the analytics function end to end: setting up tracking, building dashboards, running deep-dive analyses, and turning numbers into decisions. This is a hands-on senior role, not a manager-of-others role (yet).
What you'll do
- Partner with PMs across our booking, content/SEO, e-commerce, and AI assistant products to define the right metrics and answer the questions that matter.
- Write your own queries against our data warehouse, build self-serve dashboards, and ship analyses without waiting on engineering.
- Design A/B tests, define success criteria up front, read the results honestly, and call the winner (or kill the feature).
- Set up product tracking on new features –- define events, validate the data lands clean, and own the spec.
- Build the analytics playbook for the company: how we measure features, how we run experiments, how we ship insights — so the next analyst hires inherit a working system, not a blank page.
- Translate findings into one-page decision memos that non-technical leaders can act on within 5 minutes.
What you bring
- 5+ years in product analytics, growth analytics, or data science at a consumer digital product company.
- Fluent SQL. You write it daily, you optimize it, you don't need a notebook to crack open a question.
- Hands-on with Google BigQuery as your day-to-day data warehouse.
- Strong with Metabase for self-serve dashboards (or you've used a close equivalent and can switch in a week).
- Strong with GA4 for web and app analytics — events, audiences, exploration reports, the works.
- Strong with Amplitude for product analytics — funnels, retention, cohorts, behavioural segments.
- A/B testing maturity — you understand statistical significance, sample size, and when not to run a test.
- You are fluent in spoken English. You will work across VN and MY teams every week.
- A bias toward shipping insights and a low tolerance for dashboards no one reads.
Nice to have
- Light Python or R for the analyses that SQL can't easily answer.
- Experience with large consumer audiences (millions of monthly users) where small percentage moves matter.
- Exposure to LLM-powered product features and the metrics that come with them (response quality, escalation rate, agent acceptance).
Why Join Us?
- Shape the consumer experience for 100+ million across Southeast Asia.
- Build high‑impact features, including AI‑enhanced experiences alongside talented Design, Engineering, and DS/ML teams.
- Competitive compensation, benefits, and clear growth opportunities.