HR Consultant (C&B)

Key Responsibilities:

• Manage the end-to-end pre-joining and onboarding formalities so that the contractors have a smooth integration which includes contract issuance, work pass applications, renewals, collection of documents, conducting of reference checks and so on.
• Manage the contractors’ information and ensure that regular updates are done in the system.
• Maintain accurate and timely data recording. Issue letters and support them where required.
• Provide end-to-end administrative support including (but not limited to) preparing and uploading documents to system for both Contract and Temporary Workers, extension, termination, contract resignations, reference checks, warnings, grievances, leave requests, claims requests, contractor bonuses, renewal or termination of Work Passes
• Notify Clients when their Contractors are due for renewal or termination, confirm their decision and inform Contractors accordingly
• Ensure timely and accurate payroll information is provided so that contractors receive their salary payments accordingly.
• Manage leave, insurance, allowances and other benefits administration.
• Handle contractor’s disciplinary issues and grievance handling.
• Offboarding and management of the exit process.
• Ensure processes are administered accurately within defined SLAs.
• Work closely with the contractors and clients to improve work relationships, build morale, increase productivity and retention.
• Liaising with internal and external stakeholders
• Connect with client regularly and provide HR advisory services as required.
• Maintain a close connect with recruitment consultants who place the candidates so as to ensure that there are no information gaps.
• Liaise with the payroll & finance team to resolve contractor timesheet issues, claims and payment issues, Client billing issues, overpayments made etc. and inform them on advance listing and payments

Profile Requirements

• Experience HR administration support role.
• Open for in house and external payroll background.
• Good communication skills in both English and Vietnamese.
• Ability to multi-task and detail oriented.
• Proficient in MS Offices (Word and Excel)
• A problem-solver and result-oriented consultant in managing multiple clients at the same time.