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Customer Service Executive

bTaskee Vietnam
Công ty không công khai thông tin này
Vận Hành & Chăm Sóc Khách Hàng
Việc làm fulltime · Làm tại công ty
Tối thiểu Cao Đẳng
1 - 3 năm kinh nghiệm

Mô tả công việc

Làm tại công ty
1 - 3 năm kinh nghiệm
Tối thiểu Cao Đẳng

Kỹ năng

Customer Relationship Management

Call Center

Problem Solving

Tin đăng này được quản lý bởi

HR
Human Resources Business Partner

Chi tiết công việc Customer Service Executive tại bTaskee Vietnam

Responsibilities and Duties:

  • Respond promptly and professionally to customer inquiries via social media and online platforms;
  • Provide product/service consultations and help users resolve their concerns using customer service tools;
  • Identify and report user issues during service usage and coordinate timely solutions;
  • Collaborate closely with the Customer Service team to ensure seamless service operations;
  • Carry out additional tasks as assigned by the Customer Service Manager.

Qualifications and Skills:

  • At least 1 year of experience in a customer service role;
  • Proficiency in Korean or English is highly preferred;
  • Clear, friendly, and easy-to-listen voice with polite and effective communication skills;
  • High level of carefulness, responsibility, and reliability in work;
  • Ability to persuade, negotiate, troubleshoot, and manage unexpected situations calmly;
  • Have a personal laptop.

At bTaskee, we don’t just work – we thrive with top-notch benefits!

  • Competitive Salary – Rewarded based on your experience and skills;
  • KPI-Based Salary – Earn what you deserve through your contributions;
  • 13th-Month Bonus – Rewarded based on both your performance and the company’s success;
  • Annual Performance Review – Unlock growth opportunities every year;
  • BYOD Support – Get an allowance while enjoying the flexibility of using your own laptop;
  • Comprehensive Healthcare – Regular check-ups & a premium health package;
  • Premium Healthcare - Exclusive top-tier health insurance for your well-being;
  • SHUI Compliance – Contributions aligned with legal regulations;
  • Generous Leave Policy – Enjoy 12–16 annual leave days per year;
  • Celebration Perks – Special benefits for birthdays, weddings, childbirth, and more;
  • Engaging Workplace – Activities & exciting team-building events;
  • Advance Home Care Benefit – Get a monthly bTaskee package, freeing up your time for learning, relaxation, and self-care.

Working location: 201 Tran Nao, An Khanh Ward, HCMC

Working time: Rotating shifts (3 shifts, 8 hours per shift, within the time frame of 7:00 AM – 9:30 PM daily).

Giới thiệu về công ty
bTaskee Vietnam
bTaskee Vietnam
Information Technology and Services
201-500 nhân viên

Founded in 2016, bTaskee is a pioneering platform that applies technology to the home service industry in Vietnam. Our mission is not only to efficiently address the growing demand for household support in urban areas, but also to uplift the value of domestic work in a sustainable and human-centered way.
To date, bTaskee has served over 1 million customers, completed more than 5 million tasks, and recorded over 15 million working hours, with a 97% customer satisfaction rate. Behind these impressive numbers are over 10,000 service partners across the country — individuals who deliver not only convenience, but also dedication and quality in every service, contributing to the elevation of domestic work as a respected and meaningful profession.
Beyond Vietnam, bTaskee has expanded to Indonesia, Thailand, and Malaysia, steadily affirming its position on the journey to becoming a leading home service provider in Southeast Asia. Our service ecosystem now includes over 20 diverse offerings, ranging from cleaning, grocery shopping, and laundry to family care and in-home beauty services — all seamlessly integrated into a single mobile application.
With core values of integrity – responsibility – innovation – kindness – trust, bTaskee fosters a workplace where every individual is empowered to grow, break limits, and create meaningful change — not only for themselves, but for the communities they serve.
If you're looking for a place to grow your career and create real value, bTaskee is the ideal environment to thrive and make your mark on a meaningful journey.

Địa chỉ văn phòng

Tòa Nhà HQ, Số 201 Trần Não, Phường An Khánh, TP. Thủ Đức

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