System/ Network Administration and Coordinator – French Speaking

Bouygues Construction IT Vietnam is a part of Bouygues Construction IT, a trusted partner for the business lines which provides competitiveness of the Bouygues Construction Group and promotes its digital transformation.

Our System/ Network team has responsibilities to to ensure the operation of Bouygues Construction Group’s system. By this position, you will perform as technical level 2 monitoring and collaborating with other teams in French and Morocco.

Job Description

Systems/Network:

• Configure internal systems.
• Diagnose and troubleshoot technical issues.
• Maintain System Integrity.
• Monitor system performance, IT system operations and storage utilization.
• Provides support with escalated helpdesk or level 1 requests.
• Plans ahead for necessary hardware or software upgrades to support system growth.
• Install servers, devices and firewalls.
• Upgrade the network infrastructure.
• Conduct Data backups.
• Ensure the smooth deployment of new applications.
• Provide advices and best practices for IT security.
• Write, edit and revise security procedures.

Coordinator and support for manager of IT Systems team:

• Follow up the direction of manager about the company’s strategic, development, and future growth in IT System team.
• Ensure all assigned IT tasks are professionally undertaken and that the IT system remains in good condition and runs perfectly.
• Sensibilized for all IT technical aspects of the company.
• Manage critical incidents, associated to user communication, activities and any appropriate escalations.
• Build services relationship with user center teams and understand the principles and practice of client care.
• Review performance reports, service improvements, service quality and processes.
• Build team capabilities to provides expert advice.
• Manage and coach team members.
• Ensure that team’s KPIs are monitored, actions are taken, evaluated accordingly and delegated properly.

JOB REQUIREMENTS

Mandatory:

• 5+ years working experience on related job.
• Strong background on System/Network/Security.
• 3+ years working experience in Microsoft System solution.
• Good knowledge or experience on system security techniques.
• Experience in Cyber Security.
• Advanced French and fluent in English.

Highly desirable:

• Exchange Online.
• DR, load balancing, clustering.
• Hyper-V, Nutanix.
• Citrix.
• SCCM/SCOM.
• MS SQL database server.
• Backup and storage solutions.

OUR BENEFITS

Professional, Open-minded and Creative Environment:

• International, friendly, proactive, supportive workplace.
• Great teamwork with Agile mindset.
• Fostering mutual respect and understanding.
• Strong sharing culture to improve individual development.

Individual Development:

• Extensive training and in-depth knowledge sharing sessions.
• Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…).
• Individual empowerment.

Special Care for Employee:

• Work from home 2 days/ week.
• Laptop and external monitor for your work.
• 100% salary on probationary period.
• Up to 2-month performance bonus.
• 15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working).
• Annual health check-up and premium health insurance for employee.
• Various attractive teambuilding activities and company trip.
• Sport, personal activity sponsor.