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ABOUT BOUYGUES CONSTRUCTION INFORMATION TECHNOLOGIES – BYCN IT:

Bouygues Construction Information Technologies is the Information System Department of Bouygues Construction Group – a French global group in the construction industry.

BYCN IT provides members of Bouygues Construction Group with high-quality IT services. We guarantee that all the operational, functional, and economic activities are secure and optimized.

ABOUT BOUYGUES CONSTRUCTION INFORMATION TECHNOLOGIES VIETNAM – BYCN IT VN:

Our Mission:
To be a trusted partner by the business lines, which improves the competitiveness of the company and promotes its digital transformation.

At BYCN IT VN, we are delivering the opportunity to gradually establish autonomous product teams, which will cover the disciplines necessary for construction and operation, which the aim of generating value.

We deliver software solutions for our users: Web and Mobile applications; Manual test; Automation test; Non-functional test.

Ensure the operation of Group’s network/ system: System monitoring; Fron Office Support, International Support, Cyber Security.

Support user in various functional projects: Business application support (S.A.P, Salesforce, Office 365, …); User training & support; Data services.

In 2023, we were proud to be a Great Place To Work Certified company. This recognition is a testament to the exceptional work environment we have collectively built and the positive experiences we create for one another.

Facebook: https://www.facebook.com/bycnitvn/

LinkedIn: www.linkedin.com/company/bouygues-construction-information-technologies-vietnam

Bouygues Construction IT Vietnam

Vietnam

Bouygues Construction  IT Vietnam

Bouygues Construction IT Vietnam is a part of Bouygues Construction IT, a trusted partner for the business lines which provides competitiveness of the Bouygues Construction Group and promotes its digital transformation.

Our System/ Network team has responsibilities to to ensure the operation of Bouygues Construction Group’s system. By this position, you will perform as technical level 2 monitoring and collaborating with other teams in French and Morocco. Your responsibilities will be: 

Diagnose and troubleshoot technical issues.

Monitor system performance, IT system operations and storage utilization.

Provides support with escalated helpdesk or level 1 requests.

Plans ahead for necessary hardware or software upgrades to support system growth.

Ensure the smooth deployment of new applications.

Provide advices and best practices for IT security.

Write, edit and revise security procedures.

Coordinator and support for manager of IT Systems team:

Follow up the direction of manager about the company’s strategic, development, and future growth in IT System team.

Ensure all assigned IT tasks are professionally undertaken and that the IT system remains in good condition and runs perfectly.

Sensibilized for all IT technical aspects of the company.

Manage critical incidents, associated to user communication, activities and any appropriate escalations.

Build services relationship with user center teams and understand the principles and practice of client care.

Review performance reports, service improvements, service quality and processes.

Build team capabilities to provides expert advice.

Ensure that team’s KPIs are monitored, actions are taken, evaluated accordingly and delegated properly.

6+ years working experience on related job.

Strong background on System/Network/Security.

3+ years working experience in Microsoft System solution.

Good knowledge or experience on system security techniques.

Highly desirable:                                                        

Professional, Open-minded and Creative Environment:

International, friendly, proactive, supportive workplace.

Fostering mutual respect and understanding.

Strong sharing culture to improve individual development.

Extensive training and in-depth knowledge sharing sessions.

Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…).

Laptop and external monitor for your work.

15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3-year working).

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