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Nisai Group is a quality assured education and skills provider focused on transforming the education landscape through blended and inclusive online learning. Nisai Group is dedicated to making quality education accessible to all, both in the UK and intern

Công ty TNHH Nisai Việt Nam

Vietnam

Tam Vũ Thị 

Nisai Global School is an online school that provides an inclusive, social and student-focused community for every student. Through our own online platform, called the Nisai Virtual Academy, we provide learners from all backgrounds a bespoke education. Replicating a mainstream school in terms of student support, exam office, monitoring of progress, and attainment, we 'respect the student' by providing a holistic approach to education which has proven necessary and successful for many. 

- Support a group of Asian students (around 25 – 35 students) regarding attendance, assignments, engagement, and communication in class. 

- Have 1-1 sessions with students by request or by seeing a requirement for support, ensuring that a summary of the session is documented on the Personal Wellbeing Plan (PWP) system. 

- Authorised students who cannot attend lessons and inform teachers accordingly. 

- Work with teachers to update the escalation cases, as well as keep in contact with parents/ customers to provide information in a timely manner. 

- Communicate with parents/customers on a regular basis to ensure they are informed of any student issues. 

- Hold induction sessions for new students. 

- Distribute the end-of-term reports and half-term reports. 

- Ensure all phone calls/ text messages are answered in a timely and professional manner. 

- Re-directing phone calls or taking and passing on accurate messages for specific staff responsible for students' queries. 

- Update PWP with student notes with any escalations to parents/customers or from information provided by the parents/customers. 

- Work closely with students and parents to provide suitable University counselling sessions. 

- Take charge of the Career Club for higher students to explore their abilities and interests for future jobs or majors. 

- Support IGCSE/ A Levels students in applying for University/ College 

- Prepare support letter/recommendation letter for students.

- Other duties as assigned by the Manager or school.

- Update and share positive feedback and case studies with the Marketing team, and other relevant departments. 

- Participate and complete the NOCN Level 3 Teaching and Training course internally. 

- Be aware of, and comply with, policies and procedures relating to child protection, health and safety, confidentiality, and data protection, reporting all concerns to an appropriate person.

- Ensure all communications are Data Protection compliant.

- Escalate any safeguarding issues in a timely and confidential manner.

- Ensure all company policies and procedures are adhered to.

- Ensure maximum knowledge of subjects and course specifications.

- Ensure that all company assets are protected.

- Carry out any other tasks given to ensure that high standards are maintained.

- Providing support to other colleagues to ensure that all priorities are met.

- English IELTS 7.0 or higher (preferred)

- Able to work to tight deadlines and multi-task effectively.

- Ability to develop productive relationships with other teams around the network.

- Experienced in international educational institutions; Studied abroad/ worked in Cambridge IGCSE, AS/A Levels is an advantage

- Ability to communicate and handle situations well

- Willing to develop in the international education environment

- Ability to organize data files in an organized and scientific way

- Gross Salary: 10.000.000 - 12.000.000(agreement according to capacity).

- Fast-paced and multinational working environment

- Get access to education and skills improvement courses

- Trained about Cambridge curriculum by seniors

- Mondays to Fridays: 9h00 to 17h30 (Work at the office)

*Work shift once a week from 11am – 1pm & 3pm - 8pm, during lesson time, to support and update students' requests promptly (work from home with personal devices)

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