Job description for Software Quality Assurance at Siip laundry self service
Job Description:
As a Software Quality Assurance (QA) at PT Istana Mesin Laundry, you will play a key role in ensuring the quality, reliability, and performance of our digital products — including our POS system, partner apps, and customer platforms. You will design and execute manual test cases, identify and document bugs, and collaborate closely with developers, product managers, and UI/UX designers to deliver smooth, user-friendly experiences that support our laundry business operations across Indonesia.
Responsibilities:
- Build, review, and maintain test plans, test cases, and test checklists for web and mobile applications.
- Perform functional, integration, and regression testing to ensure software quality across multiple modules.
- Conduct manual testing based on prepared cases and business logic.
- Identify, document, and report bugs or inconsistencies using standard bug tracking tools.
- Work closely with developers to verify bug fixes and ensure timely resolution.
- Prepare and maintain clear and structured test reports.
- Continuously improve test coverage and optimize testing processes for higher efficiency.
- Collaborate with product and design teams to ensure the product meets functional and user experience standards.
- Participate in UAT (User Acceptance Testing) and provide feedback from an end-user perspective.
Requirements:
- Diploma or Bachelor’s degree in Computer Science, Information Systems, or related field.
- Minimum 1–2 years of experience as a Quality Assurance, Software Tester, or similar role (fresh graduates with strong fundamentals are welcome).
- Good understanding of SDLC (Software Development Life Cycle) and bug life cycle.
- Strong skills in creating and maintaining test plans, test cases, and regression test suites.
- Experience using tools like Postman, Jira, Trello, or similar for testing and issue tracking.
- Familiarity with UI/UX review tools such as Figma.
- Basic understanding of API testing and data validation (JSON format).
- Excellent analytical, problem-solving, and communication skills.
- Detail-oriented, organized, and proactive in identifying potential issues.
- Able to work both independently and collaboratively within a product team.
