Job description for Senior Social Community Executive at Mac Media
Overview:
“What we can do is mapping out the effective way to drive across the platforms and make the best out of it” - That is what helped us experience well in the field of Essential Digital Solution from the past 12 years. We are currently looking for a Senior Social Community Executive to join us.
So let’s get to know what we need from our Senior Social Community Executive:
Experience requirement: 2-3 years in advertising/digital.
JOB DESCRIPTION:
● Manage day-to-day activities across all social platforms (e.g., Facebook, Instagram, TikTok, Youtube, etc.), including content posting, comment moderation, inbox handling, and support for minigames and livestreams.
● Research, plan, and propose relevant community resources (KOLs, Facebook groups, Facebook fanpage, etc.). Handle outreach, negotiation, quotations, and KPI alignment to secure partnerships.
● Implement seeding strategies and advocacy/ seeding efforts to enhance campaign visibility and effectiveness.
● Provide timely performance reports for clients. Maintain and update a comprehensive database of social channels, KOLs, and community assets.
● Give advice or consult for account and content teams about solutions for viral and community marketing effectiveness.
● Work closely with the account and content teams to consult on seeding strategies, KOL selection, posting timelines, and content direction to ensure campaign success.
● Gather feedback from internal teams and clients to improve service quality and community engagement strategies. Follow standardized processes for project execution, communication, and reporting.
● Co-create and execute social campaigns that drive reach and engagement across various platforms, ensuring measurable impact.
● Responsible for building & maintaining relationships with third-party suppliers to make sure inputs/ feedbacks meet desired quality & are delivered within deadlines
REQUIREMENT:
● Background 2-3 years in advertising with strong digital experience.
● Solid understanding of social media trends and the broader digital marketing landscape, including fanpages, forums, and other social media channel management and tactics.
● Highly responsible, dedicated, resilient.
● Eager to learn and proactive in seeking growth and improvement.
● Able to manage a heavy workload and perform well under pressure, handling multiple projects simultaneously.
● Experience working with KOLs, hot pages, or online communities (e.g., groups) is a plus.
BENEFITS:
● Working time: Mon - Fri, 09:00 - 18:00
● Professional and dynamic agency environment.
● Full salary during probation period
● Laptop provided for official staff
● 13th month salary, Social insurance, Health insurance and Unemployment insurance, periodic health check.
● Bonding activities: team-building, company trip, year-end party, …
● Training from Leader, participating in courses & events of Facebook, Google, Zalo ..
● Parking allowance, birthday gift, ...
● Performance and salary review annually
