Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
To ensure your health and wellbeing, you have various medical plans to choose from depending on your situation and unique needs. From partial up to full medical coverage, we got you covered.
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
Ever feel stuck with your career? We don't hire you simply because we needed to fill an empty slot. Together, we will help you shape and grow your career so you can progress further and rediscover your true sense of purpose at work.
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Job description for Regional Sales Manager at German Software Inteliigence LLC
- Guide new clients through onboarding, ensuring smooth transitions to our products/services.
- Develop tailored implementation plans with internal teams to align with client goals.
- Build strong relationships with key client stakeholders to grasp objectives and challenges.
- Proactively engage clients for ongoing engagement, identifying upsell opportunities and gathering feedback.
- Define success metrics with clients, aligning our offerings to achieve their goals.
- Create clear success plans outlining the path to client objectives.
- Address client inquiries, concerns, and issues promptly and effectively.
- Collaborate internally to resolve technical, operational, or service-related matters.
- Gain a deep understanding of our products to provide expert guidance.
- Stay updated on product developments to inform clients about new features.
- Monitor client usage, spotting upsell chances for additional services.
- Work with the sales team to renew contracts and expand engagement.
- Advocate for client needs and preferences within the company.
- Share client insights with product, marketing, and relevant teams for improvements.
- Provide regular client updates on usage, performance metrics, and solution value.
- Prepare reports and presentations showcasing client success and growth.
- Bachelor's degree in Business, Marketing, or a related field (Master's/MBA is a plus).
- Technical Acumen: Proficiency in understanding and explaining the technical aspects of the software, such as integrations, functionalities, and customization options, to ensure clients have a comprehensive understanding of its capabilities.
- Experience with professional CRM systems (e.g. Salesforce) is a plus
- Previous experience in the AEC industry is a plus
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- Empathetic approach with a genuine desire to help clients succeed.
- Analytical mindset for understanding client data and identifying trends.
- Goal-oriented with a track record of achieving customer retention targets.
- Good communication skills in Vietnamese and English
- Competitive salary and additional quarterly KPI bonus
- Review annual salary increase 2 times/year.
- On-the-job training and coaching
- External trainings for leadership, language, software training
- Work in a young, dynamic, and friendly environment together with supportive individuals
- Develop your knowledge and skills in the international working environment for your future career path.
- Compulsory insurance: Social – Health - Unemployment insurance as per Labor Law
- Enjoy additional union benefits (birthday bonus, holiday bonus, wedding bonus, childbirth bonus)
- Receive long service awards after 3 -5 years with up to 25 Mio VND
- Enjoy additional medical care (accident, healthcare insurance, life insurance)
- Take part in company events (football, badminton, swimming, music class etc.)
- Enjoy fruits and snacks in the company (e.g., fruit day)
- Special awards for outstanding performance (employee of quarter, employee of year etc.)
- Enjoy fully covered team building trips with company.
- Annual leave 14 - 18 full-paid days (14 leave days in first year and 18 annual leave days after 5 years)
- Complementary birthday leave
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