Job Requirements
Job benefits
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Remote work options
Thanks to technology, we no longer have to be physically present at the office to be productive. Joining our company allows you to work anywhere without place-constraint.
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Free food & beverages
Avoid wasting time and energy to buy food at the restaurant or hawker center by yourself. We'll provide the best food for you and your team. Make better use of your valuable time to rest, bond, and do other things that matter to you.
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Team-building events
Our company simply cannot function well without teams of people working together. That said, we provide numerous team-building activities and events for you and your team to nurture meaningful relationships between every individual.
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Skills
Job description for Product Operations Intern at Intrepid Vietnam
- Support stakeholders (local and regional teams in Vietnam, Thailand, Indonesia, Singapore, Malaysia, Philippines) with all current products.
- Conduct training and give instructions to stakeholders upon product usage.
- Provide technical support including answering questions and assisting stakeholders with non-bug issues.
- Report technical problems to QC team for checking and bug clarifying.
- Follow-up with all reported cases to ensure timely resolution.
- Create feature requests from stakeholders to corresponding BA/PO for development.
- Inform stakeholders of updates and resolutions upon their current issues.
- Respond to stakeholders in a timely manner.
- Contribute to user guide and training documentation.
- Excellent verbal and written communication skills in Vietnamese and English.
- Ability to multitask.
- Ability to work efficiently with various departments in the company.
- Ability to cope well under pressure.
- Proficiency in Microsoft Office.
- Competitive Allowance
- 5-days working week (Monday-Friday) – working hours are between 9 am to 6 pm
- Professional and open working environment – culturally integrating the best of Western and Vietnamese cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
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