Job description for Process Specialis (QMM) at CÔNG TY TNHH PERSOLKELLY VIỆT NAM
QMM operation focus:
- PMT development (Process, Method, Tools)
- Maintain QMM databases, QMM repository folders, Process Databases (OPAL) • QMS Release management plan, Process definition, Process improvement, Process consultant and query handling, Communication for all process changes. • Process release concept, process library structure understanding
- Release the quality related data/reports to QMM and delivery teams
- Perform/Prepare data for analysis at Org. level and lower if required.
- Coordinate the training/seminar/workshop related quality topic
- Project management tool operation: requirement analysis, CR handling, tool admin function support, UAT, integration testing, training.
- Communication for all process and project management tools changes.
- Perform/coordinate the quality activities across departments and corporate teams
Improvement journey:
- Support/Perform the process improvement / process harmonization with customers (where applicable)
- Evaluate the Waivers or Alternate Practices, Learning audits, CARs, QG, Deviations
- LLBP, CAR&8D coordinator
- Identify & collect good sample artifacts to submit to Process Database Library (OPAL)
- Analysis process improvement idea and Organize CCB meeting and tracking status
Project focus:
- Perform some quality audits at required projects: process compliance check, Data Quality verification.
Profile:
Mandatory Skills:
- Office experience and Reporting skill: MS Excel, Word, PPT, VBA and Scripting (good to have)
- Good Communication skills in English Language
- Software Development Lifecycle (SDLC), Software Maintenance Lifecycle (SMLC),
- Agile/Scrum
- Quality Engineer, Quality inspection and testing
- Data collection and analysis, SQL
- Customer service orientation
- Planning and organizing
- Teamwork, Able to work with different stakeholders and get their commitment
- Patience, Working under pressure, Conflict management
- Power BI desktop (reporting and DAX - Data Analysis Expressions) Desirable Skills:
- Problem analysis and problem solving, 7 QC tools
- Statistical Process Control: Hypothesis testing, acceptance sampling, prediction; DoE, six Sigma • Internal Auditor, Quality Auditor, CSQA etc
- ISO 9001:2015, ISO/TS 16949, ASPICE, CMMI Dev Ver2.0 processes, etc
