Pre-sale Specialist (English fluency, Open for fresher)

iTechwx Limited Company

₫16,000,000 - 20,000,000/Month

Business Development & Sales

Full-Time · On-site

Minimum Bachelor’s Degree

Less than a year of experience

This job was closed

Job Requirements

On-site

Less than a year of experience

Minimum Bachelor’s Degree

Skills

Customer Service

Sales Strategy

Sales and Marketing

Customer Relationship Management

Communication Skills

B2B Sales

Job Benefits

Flexible Hours

Career Path

Laptop Provided

Training/Certification

This job post is managed by

Thuy Pham

Job description for Pre-sale Specialist (English fluency, Open for fresher) at iTechwx Limited Company

COMPANY INTRODUCTION

We are, iTechwx, established in mid-2022, with over 1,500 employees across 3 offices within Ho Chi Minh City and 1 office in Ha Noi City. iTechwx dedicates the One-Stop Digital Transformation Service to our customers. Renowned for delivering premium IT outsourcing services exclusively tailored for Microsoft clients for 4 products: Microsoft Dynamics 365, Microsoft Azure, Microsoft Windows Commercial, and Microsoft Office 365.

YOU WILL:

• Be responsible for pre-sales support for business customers.

• Answer customer calls, respond to customer inquiries, identify their purchasing needs, assist them in online purchases, and contribute to the company's sales performance (it includes inbound calls, outbound calls)

• Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online purchases.

• Provide high-quality customer service experience, accurately record customer needs, and promptly submit them to the subsequent sales department for follow-up.

• Work closely with team members to solve problems together; maintain high efficiency under pressure.

OUR IDEAL CANDIDATES:

• Fluent in English

• At least 1 year of experience in Sales, Telesales (experience in SaaS, IT Solutions, or Software industries is a plus)

• Strong learning ability and excellent communication skills.

• Able to handle work pressure and complete tasks efficiently.

BENEFITS:

• Salary at 100% during the probationary period.

• 90% contribution of the gross salary to social insurance.

• 20 days leave (12 days of annual leave and 8 days of sick leave)

• Full working equipment will be provided.

• Annual Health Checkup for employees who have worked for at least 6 months from the date of signing the official labor contract.

• Activities: Birthday party, Employee engagement activities.

OTHERS:

Working location: Lancaster Luminaire Building, 1152-1154 Lang Street, Lang Thuong Ward, Dong Da District, Hanoi City, Vietnam

Working time: 9 hours within 4:00 or 6:00 – 19:30 (1h break included), 5 shifts per week, 2 unfixed days off.

Phone: 0971918237

Email: [email protected]

Company Website: https://lnkd.in/g_afFa5X

LinkedIn: https://lnkd.in/gGD_feh3

Facebook: https://lnkd.in/g9NqNYB

iTechwx Limited Company

501 - 1000 employees

iTechwx dedicates the One-Stop Digital Transformation Service to our customers.

We partner with enterprises from multi-dimensions, empowering our customers with technical talent solutions.

Always being customer oriented, we build teams embedded from the culture of professionalism, proactivity, and enjoyment. iTechwx prioritize on cultivating the environment to incubate talents with customer-obsessive mindset.

Conquer the Everest, Together with iTechwx.

[Contact Center Services]

iTechwx constructs contact centers with customer-oriented advocates, supporting global customers with multi-languages and multi-media. iTechwx offers tech-focused contact center services, with our advanced operation standards, specialized training programs, and innovative management structure.

[Information Technology Services]

iTechwx provides services including design, development, testing, maintenance, support, and project management for both software and hardware products in frontier technological domains such as Cloud Computing, Internet of Things, Big Data, Smart Technology, Mobile Technology, etc.

Company Profile/About us

iTechwx is newly born in the summer of 2022 in Ho Chi Minh City, Vietnam. We locate in Quan Binh Thanh, settling the office inside Opal Tower. As the first stop in SEA region, iTechwx encounters Vietnam, and particularly the city of Ho Chi Minh because of the richness in human resources, as well as the prospecting technology industries in this robust city.

We see opportunities - specifically to the sector of cloud solutions and managed IT services. We believe a One-Stop Digital Transformation Service is the solution to most enterprises. iTechwx is specialized in agile recruiting, designated training, and managing services to drive exceptional quality in delivery. iTechwx is also empowered to incubate technical talents. We invent highly efficient training, mentoring, onboarding, and quality assurance processes, incorporating with the essence of customer services. We see the city is awaiting to practice the most to succeed.

We invest on the talents. iTechwx commits to carefully treat each employee, and to forge a company brand full of vitality. Employees in iTechwx always find easy access to company resources. Teams are supplemented with supporting groups to take care of employee work experience. We also provide equal opportunity for each employee to seek long-term career development.

Office address

12th Floor, Opal Tower 92 Nguyen Huu Canh, Ward 22, Binh Thanh District, HCMC

Company gallery

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