Job Requirements
Less than a year of experience
Skills
Job description for Network Support Engineer at greypanel
- Support end user remotely to resolve network related issues.
- Monitoring of servers and networks, services and systems performance
- Network/system troubleshooting – proactively respond to alarms from network monitoring tools and take appropriate actions to resolve the alarms or system alerts
- Maintain network and system security
- Possess analytical and problem solving abilities
- Able to work independently, self-motivated and diligent
Requirements
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent
- Working experience in the related field are prefer
- Written and spoken language proficiency in English & Chinese (Good written and verbal communication skills in English and Chinese to handle English and Chinese speaking clients’ queries & conduct trouble shooting based on English and Chinese speaking clients’ feedback
- Accept night shift