Job Requirements
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Skills
Job description for IT Operations at PT Idana Solusi Sejahtera
- Responsible to manage end-to-end IT Operation activity to ensure efficient and effective delivery of BSS (Business Support System), IT Infrastructure, and other issues related to IT
- Ensure all IT Infrastructure used by the company are functioning normally
- Responsible for coordination about development and selection of the right IT system process
- Work with the business/risk division to identify and find the right IT solutions
- In charge of doing backups of all data so that it is safe and If the system crashes, and performs data restore from the backup system
- Responsible doing Trouble Shooting system, network, server problems
- Responsible doing recording and maintenance of IT assets & IT Inventory
- Ensure security of data, network access and backup system
- Maintain and optimize company networks and cloud servers
- Be responsible for device and password management
- Oversee data backup and system security operations (e.g. user authorization, firewalls)
- Manage installations, upgrades and configurations of hardware and software
- Assess system performance and recommend improvements
- Ensure data is handled, transferred or processed according to legal and company guidelines
- Provide support and guidance to stakeholders via help desk
- Manage contracts with vendors (e.g., development platforms, telecommunication companies) and software licenses
- Develop IT policies and practices
- Age between 25 – 35 years
- Having experience minimum of 2 years in Fintech / Bank / Finance Industry
- Education minimum Bachelor Degree in IT Major
- Communicative and able to work as a team
- Analytical thinking & understand main details that is required to solve duties and certain problems
- Good proficiency in English both oral & written
- Good proficiency in Mandarin both oral & written is a plus
- Expertise in implementing, administering, and troubleshooting network infrastructure devices, including firewalls, routing, switching, wireless communication and monitoring applications
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