Must have skills
Job description for IT Helpdesk at PT. Konvergensi Mitra Solusi
Syarat Pekerjaan
IT Helpdesk
- Working daily in Yogyakarta
- Provide helpdesk support to all operations team
- Managing IT Assets
- Maintain OLA/SLA
- Communicate and coordinate with internal departments & Clients when required
About the company
PT. Konvergensi Mitra Solusi (Convergence) is an integrated BPO service operations providing:
1. Inbound and outbound calls, integrated call and email operations, and toolkits for customer value creation
2. Advisory services in Customer Relationship Management (CRM)
3. Labour Supply with Higher Quality
We have dedicated team with deep expertise in Indonesia, strong background in outsourcing services for e-commerce, and consumer companies for both foreign and local companies. Located at Jakarta and Yogyakarta.
